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District Customer Sales Representative - Chronic Care - Northern, New Jersey

Company: Merck & Co., Inc.
Location: Morristown
Posted on: November 18, 2021

Job Description:

Job Description New hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law. Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. The District Customer Representative is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Account Executives, Integration Delivery Systems leaders as well as other members of the extended team. The District Customer Representative is the primary point of contact for a variety of customers within their assigned geography. These customers may include, Health care providers such as physicians, physician assistants, nurse practitioners, nurses, pharmacists as well as quality directors and office managers. Within their geography there are a diverse set of health care locations that they will call upon to execute their role including physicians' offices, integrated delivery systems, and hospital clinics. The District Customer Representative responsibility will be dependent on manager discretion based on the priorities of their district. The role requires frequent travel as assignments may occur anywhere within the district. The primary activities responsibilities include: * Developing a business plan in accordance with our policies, standards, and ethics. * Maintaining product knowledge and certification on the company's portfolio for which they are responsible. * Providing customers with key insights by engaging in balanced product sales discussions (in-person and virtual) to align with customer needs in accordance with product labeling. This is achieved by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our promotional materials. * Providing our management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. * Regularly monitoring business performance against objectives using company provided tools. * This position covers: The Northern New Jersey District * The ideal location to reside is within district boundary * Travel (75%) varies based on candidate's location within the geography Education Minimum Requirement: * BA/BS with 0-2 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices). Required Experience and Skills: * Demonstrated excellence in current or previous educational or professional roles * Excellent interpersonal and communication skills * Ability to work both independently and within a team environment * Strong organizational and time management skills * Embrace an agile mindset and open to experiment in accordance with our policies, standards, and ethics * Valid Driver's license Preferred Experience and Skills: * Ability to convey technical concepts accurately and clearly * Previous sales, account management, consultative, or customer service experience * Ability to analyze metrics to assess progress against objectives Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. ChronicET Who we are --- We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for --- Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions. If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. For more information about personal rights under Equal Employment Opportunity, visit: EEOC Poster EEOC GINA Supplement OFCCP EEO Supplement Pay Transparency Nondiscrimination We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): Number of Openings: 1

Keywords: Merck & Co., Inc., Newark , District Customer Sales Representative - Chronic Care - Northern, New Jersey, Sales , Morristown, New Jersey

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