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Full-Time Loss Prevention Service Specialist

Company: Kohls
Location: Newark
Posted on: August 17, 2019

Job Description:

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in "Center Core". The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.ACCOUNTABILITIESPRIMARY RESPONSIBILITIESWorks to promote customer service in the store by implementing the Kohl's "Smile and Say Hi" initiatives and helping customers with their needsAssists in implementing loss prevention strategyPromote a neat and clean store appearance at the entranceConducts associate package checksWorks in "Center Core" or at entrances to deter theft and provide customer serviceOTHER DUTIESWill NOT make shoplifting apprehensions--May assist the loss prevention associates, as necessaryConducts building and physical security inspections to minimize exposure to lossPromotes a safe environment for associates and customers and responds to emergency situationsQUALIFICATIONSREQUIREDMaintains attendance according to Kohl's standardsStrong communication and interpersonal skills.-- Works well with fellow associates, supervisors and customersMaintains high ethical standards and adheres to Kohl's policies and proceduresMaintains standards of appearance by following the required Kohl's dress codeAbility to participate in physical activities, including walking, lifting and climbing on a regular basisPREFERREDExperience in a customer service environmentPrior experience in retail loss prevention, security or law enforcement preferred

Keywords: Kohls, Newark , Full-Time Loss Prevention Service Specialist, Professions , Newark, New Jersey

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