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Sr. Business Systems Analyst (Full Time; Multiple Openings)

Company: RingCentral, Inc
Location: Newark
Posted on: September 25, 2022

Job Description:

Say hello to possibilities.It's not everyday that you consider starting a new career challenge.We're RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.We're a $1.6 billion company that's growing at 30+% annually and we're expanding ourteam to make sure we stay ahead of the competition.JOB DESCRIPTION: Responsible for working with cross-functional teams to understand processes, gaps, and goals and to develop business systems and solutions to meet the functional needs of business units.JOB DUTIES: Analyzing existing and future state business processes, systems and flows of data; Participating in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution); Leading Business Requirements sessions and interviewing cross-functional Subject Matter Experts to elicit business requirements; Managing the product development lifecycle for system development and improvement projects to support business services; Working with cross-functional teams to develop project milestones and timelines for development, UAT, production validation and go-live; Owning RingCentral IT Data Inventory program; Developing and maintaining documentation related to developing and modifying business processes and systems; Taking initiative to gather information, investigate gaps/issues with RingCentral's software systems, identifying potential solutions and presenting solutions to Business and IT stakeholders; Partnering with business and internal and external technology teams to define associated system requirements and solutions; Critically evaluating information gathered from multiple sources, decomposing high-level information into details, abstracting up from low-level information to a general understanding; Distinguishing user requests from the underlying true needs to align with macro vision and strategy and determining feasibility of new features.REQUIRED SKILLS/TOOLS: Experience with ANSI SQL, Tableau, PowerBI, JIRA, Redshift, Snowflake, Hadoop, Vertica, software development lifecycle (SDLC), Alteryx, StreamSets, GDPR, CCPA and SOX compliance is required.EDUCATION/EXPERIENCE /QUALIFICATIONS: U.S. Master's degree in Computer Science, Information Systems Technologies or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Information Systems Technologies or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training, and experience is acceptable.JOB LOCATION: Piscataway, NJ (Remote)WHERE TO APPLY: Please send resume, credentials, and references by mail to: RingCentral, Inc., Attn: HR Dept., 20 Davis Drive, Belmont, CA 94002.What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs), and Commuter Benefits
  • 401K match and ESPP
  • Flexible PTO
  • Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
  • Paid parental leave and new parent gift boxes
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Rocket Lawyer services that provide legal advice, document creation, and estate planning
  • Employee bonus referral programRingCentral's IT team ensures company data is accessible, secure, and optimized in ways that provide a maximum competitive advantage. We are constantly discovering, developing, and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying, and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now.About RingCentralRingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: RingCentral, Inc, Newark , Sr. Business Systems Analyst (Full Time; Multiple Openings), Professions , Newark, New Jersey

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