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Manager, Business Systems Analyst

Company: PGIM Global Short Duration High Yield Fund, Inc.
Location: Newark
Posted on: September 21, 2022

Job Description:

Job Classification:

Technology - Project Mgmt/Business Analysis

PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.5 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the world's top-10 largest asset managers. Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firm's ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect, and equality.

Our Business:

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. As of December 31, 2021, the firm has $957 billion of assets under management including $412 billion in institutional assets, $205 billion in retail assets, and $340 billion in proprietary assets. Over 900 global institutional clients have entrusted PGIM Fixed Income with their assets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

Our Role:

In PGIM Fixed Income, our technology group is a dynamic, fast-paced environment, with exciting changes on the horizon under new senior leadership. We are looking for a motivated, detail oriented, self-starter to work with our business and agile development teams to execute key deliverables and drive changes within the organization. Our ideal candidate will have proven, in-depth experience, with the Salesforce platform designing solutions for Sales and Marketing teams. You will identify this challenge as a unique and valuable opportunity to take part in our global technical transformation, so if this sounds interesting, then PGIM could be the place for you.

Your Impact:

* Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business
* Leads user acceptance testing, develop test scripts and conduct test execution. Document and execute test plan and scripts efficiently and effectively.
* Participate with internal business areas to solicit end user requirements, gain understanding of the purposes or goals of various processes, offerings, or practices. Ensure full understanding of impact to existing Salesforce platform.
* Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices.
* Supporting production issues, managing vendor/system releases, and actively managing user priorities.
* Conduct appropriate analysis of existing data to help identify patterns, aid in data quality and support business cases.
* Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiency.

Your Required Skills:

* Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations.
* Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus.
* Solid understanding of the business processes and workflows within Sales and Marketing
* 8+ years of Business Analysis experience
* Ability to lead projects; refines user stories, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes.
* Knowledge of Financial Services/Asset Management Industry.
* Proven ability to structure SQL queries, understand stored procedures, experience with Business Intelligence Reporting tools and understanding of relational database models. MS SQL Server, Tableau.
* Strong analytical skills and ability to make independent decisions and develop creative solutions to support business strategies.
* Proven ability to prioritize and manage work effectively.
* Strong written and oral communication skills with a diverse group of associates and senior business leaders.
* Advanced skills with Microsoft Office tools (Word, Excel, Visio, and PowerPoint).

Your Desired Skills:

* Sales & Marketing experience, Asset Management a plus
* Data Science/Data Analytics background
* R and Python, a plus.
* BS / MS in Business Administration or Information Technology.
* Experience with Agile methodology, Jira experience a plus

Our Culture:

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We do not just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential working in empowered agile teams.

* Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.


If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email to request assistance.

Keywords: PGIM Global Short Duration High Yield Fund, Inc., Newark , Manager, Business Systems Analyst, Professions , Newark, New Jersey

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