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Customer Logistics Associate

Company: AeroFarms
Location: Newark
Posted on: June 24, 2022

Job Description:

Customer Logistics AssociateAeroFarms is looking to add a Customer Logistics Associate to our team in Newark NJ. The world needs our help. By 2050, there will be 9 billion people on the planet with less arable land than ever before. We need a solution to cultivate more using less and define the future of farming for generations to come. In 2004, AeroFarms began transforming agriculture with humans and our planet at the forefront. In 2022 AeroFarms is embarking on rapid growth in North America, with 20+ current patents, 60+ pending patents, and 200+ invention disclosures, AeroFarms agriculture technology continues to grow unprecedented sustainable products, delivering elevated flavor, taste, experience, quality, access, and unmatched nutrition to you.Heres how were growing the best plants possible for the betterment of humanity:

Researching and understanding plants to be better, more intuitive farmers Elevating local communities by increasing access to nutritious, high-quality, consistent, and safe products in a way thats better for you and the planet Protecting and sustaining our environment for future generationsPioneering consistent, and scalable indoor vertical farming food safety & traceability practices, and manufacturing standards Building and deploying state-of-the-art automated indoor vertical farms across the country using the latest technological advancements available today.Investing in our AeroFarms humans and fostering our diverse company culture of inclusion, equity, excellence, teachability and curiosity ]As AeroFarms approaches our next phase of explosive growth, we seek out creative, motivated humans who will join us in disrupting industry standards and lead the way in vertical farming, artificial intelligence, and plant biology breakthroughs to solve, and tackle global issues.If a team of 200+ intellectually curious and caring humans, expansive global operations, and our change-the-world mission resonates with you, apply today:Responsibilities:
Provide superior customer service to all owned customer accounts for our Newark FarmReceive orders from customers via email, EDI, and customer portals, enter orders into ERP system, and confirm with customer in a timely manner. Schedules customer delivery appointments and confirms with AeroFarms team and external carriers Works directly with operations and transportation team daily to coordinate product allocations and to ensure customer service levels are achieved, our goal is always to achieve 100% OTIF rateOwnership over our Pack Out Plan of the Day, analyzing harvest yields and finished goods throughout the day to ensure correct amounts packed out daily to hit 100% OTIF rateManage the execution of launches, holiday planning, promotions, and customer orders by managing pack out plan of the day, product allocations, customer communication, and price inputs/changes in ERPOwns tracking inventory levels of harvested and finished goods product to reduce excess finished goods and mitigate shortages including working with sales team for call outs of excess product in advancePrepare sales and operations reports and perform root cause analysisDrive process improvements and cost savings initiatives within the supply chainRequirements
1-3 years of relevant experienceA bachelors degree in Business Administration, Supply Chain, Engineering, or equivalentProficient in using and synthesizing data in ExcelVery strong attention to detailMust be analytical and a problem solverAbility to multi-task and work in a fast-paced environmentWorking knowledge of ERP and TMS systemsPassion, energy, and interpersonal skills to build exceptional customer relationships and share the exciting AeroFarms storyPreferred:
Experience with Six Sigma/Process Excellence tools, training and/or certificationPersonal Attributes
  • Collaboration - -we know we cannot fix the worlds problems as an individual, we have to work together as a team to make that happen. Teamwork is how we get there! -
  • Communication -- we are a small company (in relative terms: 200+ employees), we work well together because we communicate well with each other. -You must demonstrate why our mission is important to you: everyone who works at AeroFarms has a strong link to the mission: we want to hear why it means something to you!
  • Agility -- What we do has never been done before: we are an innovation company, there is no right or wrong way to do things, we constantly develop how we operate, we can always elevate what we are doing and never claim to have it right. -
  • Accountability -- we dont micromanage, we hire individuals who know what they need to do and can do so with minimal direction and take ownership of their projects and deadlines. -
  • Respect - -We are already starting our journey scaling around the world: we want our team to represent every kind of individual out on plant earth and we need to respect different people, different ideas, different cultures etc. We can learn so much from each other, but respect is key
  • Empowerment - -we provide an environment for growth and development: we need your help to develop our business, we will help you develop in your career, and sky is the limit given our growth plans!! -*Please note that AeroFarms does not work with any external staffing/recruitment vendors. Any unsolicited resumes shared with the AeroFarms team will be considered property of AeroFarms and no recruitment fees of any kind will be paid or owed unless an existing recruitment agreement exists alongside with specific engagement for the role in question.Powered by JazzHR

Keywords: AeroFarms, Newark , Customer Logistics Associate, Professions , Newark, New Jersey

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