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Remote Production Support Analyst

Company: VirtualVocations
Location: Newark
Posted on: June 21, 2022

Job Description:

A software development company specializing in solutions for the public relations industry is searching for a person to fill their position for a Remote Production Support Analyst.

Individual must be able to fulfill the following responsibilities:
Understand and document the key systems that power the company's application performance
Create and improve upon Alerts that tie directly to the company's various performance monitoring systems
Devise notification systems to ensure correct technical and non-technical stakeholders are notified in the event of an incident
Must meet the following requirements for consideration:

5-7 years professional experience, with 2-4 years directly related to incident monitoring, management and communication
Proficiency in SQL and Alert building across query languages
Experience in or willingness to learn application monitoring tool
Empathy with customers, customer teams, product teams, and engineering teams

Keywords: VirtualVocations, Newark , Remote Production Support Analyst, Professions , Newark, New Jersey

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