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Junior Web Developer and Support Technician

Company: Couple.com, Inc
Location: Basking Ridge
Posted on: May 14, 2022

Job Description:

Job DescriptionCouple is seeking an ambitious, hands-on Junior Web Developer and Support Technician with experience in end-user support, DevOps, and junior-level coding. The ideal candidate will be available to assist during some evenings with the operational and customer support for Couples online-dating events.Couple is a fast-growing startup in the $10B online-dating industry and the $6B reality TV industry. Couples website technology is currently built on a LAMP stack using Twilio video.Couple is supported by a PHP/MySQL site and applications using SendGrid and Twilio SMS; Facebook and Google APIs for user and event authentication, communication, and management; and Stripe for accepting payments. Our backend is deployed on Amazon Web Services (AWS) and leverages several features, including EC2, S3, and AppStream 2.0 applications.The Junior Web Developer and Support Technician will be responsible for taking phone calls from customers with technical support needs during real-time events, providing technical support to the operations of the event, and assisting with auxiliary tasks for the marketing and performance of the events, including helping to render any support video, DevOps requirements, and system administration work that needs to be completed.The Junior Web Developer and Support Technician will be expected to work directly under a senior member of the development team, implement best practices in development, and deliver innovative technology using agile processes. The Junior Web Developer will assist in building our web and video technology drawing on their experience with full-stack development and JavaScript development. The ideal candidate will have some knowledge of SendGrid and Twilio, and/or working with other business and communication APIs and can quickly develop a working knowledge and skills in that technology. The Junior Web Developer will work with the senior development team member to help define implementation strategies that deliver value quickly in small increments while enabling easy adaptation for future enhancements. Implementing those strategies should be done with software engineering best practices and clean code that can be easily interpreted by other technical team members.The Junior Web Developer will be expected to stay up to date on the latest web technologies and general technology advancements in web development, and business trends in our market. Where applicable, the Junior Web Developer will attend industry conferences, complete training courses, and maintain required certifications. The Junior Web Developer will assist in architecting innovative solutions to business requirements and will balance the requirements of the product, marketing, operations, and finance teams. All code will be robust, reliable, well-documented, and scalable. Code performance metrics will be tracked and analyzed.RequirementsMinimum Requirements:

  • Bachelor's degree in computer science or related major
  • 1+ years of experience with customer-facing support
  • 2+ years of coding experience
  • Experienced working with JavaScript, PHP, and other web-based scripting languages
  • Experienced with back-end development, particularly on the LAMP stack
  • Experienced with front-end design and development (HTML, CSS, JavaScript, etc.)
  • Experience implementing software with third-party APIs and libraries
  • Highly analytical, able to optimize diverse requirements into innovative solutions
  • Excellent written and verbal communication skills
  • Passion for learning and mastering new skills
  • A strong sense of ownership and personal accountability
  • Will follow up on critical work after hours when required
  • Enjoy a fast-moving startup environment
  • Positive fun inclusive personality
  • Ability to work out of the Basking Ridge, NJ office at least three days per weekIdeal Requirements:
    • Personal website, mobile app, hardware or robotics experience
    • Experience with big data platforms and data collection tools
    • Familiarity with High Availability web and database architectures and software
    • Design experience using Photoshop, wireframes tools, JavaScript libraries
    • Experience with transactional email platforms, feedback loops, and allow lists
    • Have used Stripe payment or other payment APIs
    • Experience with Twilio for video, voice, and SMS communication
    • Experience with Java, Python, Google App Engine
    • Experience with Cloud management platforms, such as AWS, Azure
    • Experience with Software repository technology, such as Git or SVN
    • Experience with Google development tools for frontend debugging and mobile responsiveness tools
    • Experience with an Integrated Development Environment (IDE), such as IntelliJ, PhpStorm, Netbeans, etc
    • Complimentary interests (musical instrument, chess, poker, board/video games, etc.)Benefits
      • Competitive Base Salary
      • Personal performance bonuses
      • Company-wide bonuses (annual and milestone based)
      • Significant stock options
      • Generous vacation policy including up to 8 weeks Long Service Leave with years with the company
      • Medical, dental, and vision healthcare insurance
      • Health-oriented work environment including sit/stand electric desks
      • Fun company events
      • Subsidized continuing education, off-site training courses
      • Open management structure encourages communication and feedback

Keywords: Couple.com, Inc, Newark , Junior Web Developer and Support Technician, Professions , Basking Ridge, New Jersey

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