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Desktop Support Technician

Company: Peggnet Computers
Location: Mendham
Posted on: January 17, 2022

Job Description:

We are expanding our Technology Services Team. PeggNet is seeking motivated team players to provide computer support to schools. Be a part of one of our core departments in a fast-paced, challenging, and ever-changing environment. Team members interact with a large variety of people and computer issues on a daily basis. This person will report to the Service Delivery Manager and will be responsible for providing first/second/third level support for incoming help desk inquiries and desk-side support to end-users in a K-8 educational environment.
The ideal candidate will possess the following:
Meticulous organization and strong communication skills (written and verbal)
Ability to organize own work and coordinate work with others
Ability to meet project deadlines
Ability to bend, stoop, and work in confined spaces; ability to lift computer equipment weighing up to 25 pounds
Extremely customer focused and able to convey complex concepts in a simple manner
WAN/LAN wired and wireless
Fluent knowledge of Chrome, PC, and MAC hardware and software (Windows, MAC, OSX, ChromeOS, iOS, and Android)
Fundamental familiarity with Active Directory, printer maintenance and management, image deployment, interactive classroom technologies, Google apps for work & education
Minimum of 5 years proven experience as a Desktop Support Technician providing day-to-day support to end-users in an enterprise environment.
Minimum of 5 years proven experience supporting network and server technologies
Ability to create training/how-to documentation and provide instruction to end-users
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Ability to work responsibly with or without direct supervision
Ability to deliver quality results on time utilizing effective time management skills.

by Jobble

Keywords: Peggnet Computers, Newark , Desktop Support Technician, Professions , Mendham, New Jersey

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