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Omni-Channel Senior Quality Analyst

Company: The Judge Group
Location: Morristown
Posted on: January 15, 2022

Job Description:

Location: Morristown, NJ Description: Our client is currently seeking an Omni-Channel Senior Quality Analyst. This job will have the following responsibilities: Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycleCreate test cases, perform manual/automated testing and log detailed defects in RallyWork closely with product owners and scrum masters to determine acceptance criteria fortestingShould be able to understand the technical details of the product and assist development team in trouble shooting issuesExperience in developing Manual and automation test strategies with CYARADesign and develop scalable, flexible, and cross-platform automation test frameworks. Qualifications & Requirements: SELENIUM FRAMEWORK experience requiredProven track record with a minimum of 7 years software/computer engineering experience5+ working knowledge building out automation frameworks with in Enterprise SQA, deep knowledge of automation best practices. 5+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI and Agent Desktop and call routing) Experience with Java Programming,testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components Bachelor's Degree in Computer Science, Engineering, or related field is a plus Contact: This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Newark , Omni-Channel Senior Quality Analyst, Professions , Morristown, New Jersey

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