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Omni-Channel Senior Quality Analyst

Company: The Judge Group
Location: Morristown
Posted on: January 12, 2022

Job Description:

Location: Morristown, NJ Description: Our client is currently seeking an Omni-Channel Senior Quality Analyst. This job will have the following responsibilities:

  • Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycle
  • Create test cases, perform manual/automated testing and log detailed defects in Rally
  • Work closely with product owners and scrum masters to determine acceptance criteria for -testing -
  • Should be able to understand the technical details of the product and assist development team in trouble shooting issues
  • Experience in developing Manual and automation test strategies with CYARA
  • Design and develop scalable, flexible, and cross-platform automation test frameworks. Qualifications & Requirements:
    • SELENIUM FRAMEWORK experience required
    • Proven track record with a minimum of 7 years software/computer engineering experience
    • 5+ working knowledge building out automation frameworks with in Enterprise SQA, deep knowledge of automation best practices.
    • 5+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams.
    • Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI and Agent Desktop and call routing)
    • Experience with Java Programming, -testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus
    • Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components
    • Bachelor's Degree in Computer Science, Engineering, or related field is a plus - Contact: This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Newark , Omni-Channel Senior Quality Analyst, Professions , Morristown, New Jersey

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