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E-Commerce / Digital Experience Consultant

Company: Kforce Technology Staffing
Location: Newark
Posted on: February 14, 2020

Job Description:

RESPONSIBILITIES:Kforce is looking for an experienced E-Commerce/Digital Experience Consultant for our client in Basking Ridge, New Jersey (NJ). There is an option to work out of NYC for this role as well.Summary:Our client is undergoing a major transformation, paving the way towards an industry-leading customer-centric strategy and is focused on rapidly evolving our business for a digital-first future. We are seeking strategic thinkers, thought leaders, and highly motivated risk takers who are not afraid to innovate around our customer's needs, drive business objectives and maximize technology capabilities towards re-defining the path of a Fortune 15 company in the digital age.Key Tasks:* Serve as point of contact on all aspects of optimization of the Express Store/In-store Pickup sales flow* Work with Design, IT, and Go To Market teams to ensure the effective launches of promotions, devices, and features on the application* Develop marketing requirements and technical specifications for flow optimization and features within the sales funnel* Work with design and UX resources to create industry leading experiences* Develop effective business requirements and user stories that can be used to create digital experiences* Support projects with considerable scope and/or complexity with significant impact on customer experience* Proactively identify and resolve issues or roadblocks that may impair the ability to meet strategic, financial and technical goals* Identify opportunities for user testing and leverage results to course-correct or optimize* Work with digital analytics to define metrics and dashboards to measure flow engagement, orders and conversion rate* Clearly and efficiently communicate the strategy and status to management* Must be passionate about emerging mobile trends and stay on the leading edge of new technologies to create the best customer experienceREQUIREMENTS:* BS degree in Business or Marketing* 3+ years of professional experience in digital operations with backgrounds in sales, strategy or products* Deep understanding of online or application user experience and design concepts and best practices* Experience with digital marketing or sales is preferred* Understanding of Android and iOS application marketplace and ecosystem is a plus* Experience working in an Agile product development environment and experience with the Jira system* Ability to execute and overcome obstacles in a dynamic and fast-paced environment* Ability to understand financial business cases* Strong communicator with a keen ability to simplify complex concepts and build consensus across teams* Strong logic, quantitative and analytical skillsEven better if you have:* An MBA or Graduate degree in Digital Marketing or an equivalent field* Digital experience, digital marketing and digital product management either in a business, agency or consulting organization* Experience creating road maps and detailed financial business cases for change, specifically developing robust business cases to support and prioritize new concepts/opportunities* Experience using analytical methods to create project analysis and recommendation supportKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Newark , E-Commerce / Digital Experience Consultant, Professions , Newark, New Jersey

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