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Desktop Support Specialist

Company: Prudential Financial, Inc.
Location: Newark
Posted on: November 12, 2019

Job Description:

Desktop Support Specialist - Prudential Financial _ga Cookie Value Careers-Job Search-Job DetailsJob Description - Prudential Financial Human Resources WT_FPC Cookie Value Skip to main content (Press Enter). Go to ************** - Continue an Application - Students - Talent Acquisition Partners - LinkedIn Opens in new window - Glassdoor Opens in new window - Facebook Opens in new window - Twitter Opens in new window Prudential Careers - Overview - A Focus on Talent - About the Company - Working at Prudential - Find a Career - Stories - Continue an Application - Students - Talent Acquisition Partners - LinkedIn Opens in new window - Glassdoor Opens in new window - Facebook Opens in new window - Twitter Opens in new window - Go to Prudential.comMenu Close Prudential Careers Search for Jobs Start of main content BACK TO SEARCH RESULTS Technology - Newark, NJ Desktop Support Specialist - Job Details - Related Jobs - Resources About the position The Chief Investment Office (CIO) is responsible for strategic asset allocation, portfolio management, and asset/liability management for Prudential's insurance businesses. In addition, the CIO trades and manages collateral for the derivative instruments used to hedge the insurance liabilities underwritten by the Company. Responsibilities - Providing application, infrastructure, and user support across the CIO business groups. The application portfolio contains custom and vendor applications running on-premise and in the cloud across multiple end-user devices - Oversee and update assigned support service requests - Setup desktop computers and peripherals and test network connections - Adhere to policies as per corporate manuals and directives - Provides technical expertise in the installation and maintenance of hardware and system's software. - Assists in tier 1-2 projects - Creates and maintains support documentation as needed - Other duties as assigned Qualifications Qualifications - Associates Degree or technical institute degree/certificate in Computer Science, IS, or related field, required. - 2-3 years of experience with desktop support Required Technical Skills - Experience with supporting Windows 7 and 10 - Experience with supporting Apple products - Experience with supporting Office 365 products - Experience with PC hardware, such as but not limited to memory upgrades, video card replaced, hard drive replacement - Experience with cloud vendors such as AWS, preferred but not required - Experience with server operating systems such as Windows Server 2016, preferred but not required Required Soft Skills - Responsiveness. User requests and issues must be immediately recognized and acknowledged, even if answers and solutions are not yet immediately known. - Strong customer focus with ability to interface at all levels of the organization, including the corporate technology function and external vendors - Willingness to solve problems and help others - Independence. Need to be resourceful in finding solutions and overcoming obstacles without active supervision. - Dependability. Confidence in yourself, good interpersonal skills, and delivering results build trust. Without this, users will go elsewhere for assistance. - Deftness in challenging the status quo and following through to implement change Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit ****************** to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at ******************************* for more information about doing business with Prudential. Apply Now Email this Job Apply Now Email this Job Resources for Applicants - Tips for Success - Finding the Right Fit - Our Commitment to Diversity Apply Now Share this Job Related Jobs Software Development Quality Engineer - Automation LeadTechnology - Roseland, NJ - Moosic, PA - Iselin, NJ Full Time Position - Job No: RIT0002NView Job Description Specialist, Data & Voice SvcsTechnology - Roseland, NJ - Roseland, NJ Full Time Position - Job No: ADV000BEView Job Description Senior DevOps EngineerTechnology - Roseland, NJ Full Time Position - Job No: WOR00022View Job Description Mobile Support EngineerTechnology - Roseland, NJ Full Time Position - Job No: CLI00053View Job DescriptionSearch All Jobs Email this Job mailto:?subject=Prudential%20Careers & body=I%20thought%20you%20might%20be%20interested%20in%20this%20job.%20%0A%0AXXXX Prudential Careers Go to Prudential Prudential Careers - Overview homepage - A Focus on Talent - About the Company - Working at Prudential - Find a Career - Internships - Talent Acquisition Partners Connect on Social Media - LinkedIn Opens in new window - Glassdoor Opens in new window - Facebook Opens in new window - Twitter Opens in new window - Terms & Conditions - Accessibility Help - Privacy Center - Online Privacy Statement - Business Integrity - Social Responsibility - Diversity and Inclusion Warning: Misuse of Prudential name in fraud schemes. The views expressed by each employee is based on his or her personal experiences and opinions. An individual's own abilities, dedication, and achievements will have a direct impact on his or her success at Prudential, potential for professional growth, and opportunities for other careers at Prudential and its affiliates. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates. Prudential Financial, its affiliates, and their financial professionals do not render tax or legal advice. Please consult with your tax and legal advisors regarding your personal circumstances. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Pruco Life Insurance Company, an Arizona company - California COA # 3637. The Prudential Insurance Company of America - California COA # 1179. Prudential Retirement Insurance and Annuity Company - California COA # 08003 Securities and Insurance Products: Not Insured by FDIC or any Federal Government Agency - May Lose Value - Not a Deposit of or Guaranteed by the Bank or any Bank Affiliate EEO IS THE LAWPDF file downloads or opens in a new window. People with DisabilitiesOpens in a new window Prudential is an Employer that participates in E-Verify. See the E-Verify notice.PDF file downloads or opens in a new window. Learn about your right to work.PDF file downloads or opens in a new window. Template: *******-00001-00 2016 Prudential Financial, Inc. and its related entities.

Keywords: Prudential Financial, Inc., Newark , Desktop Support Specialist, Other , Newark, New Jersey

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