NewarkRecruiter
the smart solution for Newark jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Newark
Posted on: July 12, 2018

Job Description:

ou will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDANIELLEB on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Newark, Customer Solutions Tech Support - Work From Home, Other, Newark, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


.Net Development Lead
Description: Position: .Net Development LeadLocation: King of Prussia, PA Duration: 6 month Position Description: ul li The Software Development Lead will manage and guide the development of existing
Company: EliteInfotek Inc.
Location: King Of Prussia
Posted on: 07/22/2018

Security Compliance Project Coordinator
Description: Our client, a regional energy management company located in Audubon, PA, has a long term contract opportunity to a Security Compliance Project Coordinator Job Summary: The Security Contractor-Governance (more...)
Company: NTT Data, Inc.
Location: Norristown
Posted on: 07/22/2018

Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Brooklyn
Posted on: 07/22/2018


Optician
Description: Opticians and eyewear sales associates Brooklyn, NY We see your future with us Located in Williamsburg - Our private practice has the best of all worlds, friendly personalized service, name brand eyewear (more...)
Company: imatters
Location: Brooklyn
Posted on: 07/22/2018

Work At Home Alert! NOW INTERVIEWING
Description: We offer flexible Part time or Full time hours with flexibility, excellent earning potential with our compensation
Company: Caruso Enterprises
Location: Staten Island
Posted on: 07/22/2018

Sr. Regulatory Reporting Specialist - Bilingual NYC, ny dm
Description: Sr. Regulatory Reporting Specialist - Bilingual English/Japanese Job : 0516-922 Salary: 85k-100k bonus Location: NYC Industry:
Company: esr
Location: Staten Island
Posted on: 07/22/2018

Freelance Job Promoter - Work From Home
Description: Mommy Jobs Online is now recruiting Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs Online our qualified (more...)
Company: Mommy Jobs Online
Location: Valley Stream
Posted on: 07/22/2018

Full Time Teller, Brooklyn-Queens Area, NY
Description: Description:As a member of Santander-- s retail banking division you-- ll help serve Santander-- s retail and small business customers as part of one of the top banks in the United States based on (more...)
Company: Santander Bank
Location: New York
Posted on: 07/22/2018

Security Systems Engineer
Description: Security Systems Engineer : 3-5 Years' max experience in programming with some testing back ground. Does not matter the language :
Company: Vertex Solutions Inc.
Location: Hoboken
Posted on: 07/22/2018

Exchange Lead
Description: Experienced in large scale Production Support Server Environment
Company: Wipro Ltd.
Location: Norristown
Posted on: 07/22/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Newark RSS job feeds