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Sr. Solutions Architect, Digital Workspace & EUC (Northeastern US)

Company: Presidio, Inc.
Location: Morristown
Posted on: May 26, 2023

Job Description:

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Sr. Solutions Architect, Digital Workspace & EUC
Job Summary:
As a Sr. Solutions Architect, have responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Digital Workspace Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development.
Travel Requirements:
This remote position involves occasional travel. It will be based in any location in the Northeastern region of the United States (Remote in MA, NY, NJ, CT, PA, NH, DE)
Job Responsibilities:

  • Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
  • Collecting business and technical requirements
  • Driving whiteboard conversations
  • Delivering technical presentations and product demonstrations
  • Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
  • Creating and delivering proposals and accomplishing related results as needed
  • Assisting Consulting Engineer team with project delivery.
  • Ability to work with minimal direction in a team environment to drive business
  • Provide daily work direction to the solutions architect vertical.
  • Serve as the primary escalation path for both solutions architects and clients, and engage upper management when necessary.
  • Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings.
  • Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
  • Provides areas for improvement and has direct influence on training/validating new processes.
  • Engages on developing new products and new solutions
  • Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client's environment and having extensive knowledge of the infrastructure.
  • Provide feedback to management on process improvements and areas of concern.
  • Other duties as assigned.

    Required Skills:

    • General knowledge and ability to speak to the entire line of EUC solutions.
    • Previous consulting & presales experience.
    • Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
    • Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals.
    • Strong adherence to SLA's and commitment to customer satisfaction
    • Excellent documentation and standardization skills

      Additional Desired Skills:

      • Technology certifications such as CCA-N, CCA-V
      • Additional experience with other EUC providers like VMWare, Amazon, and Microsoft.
      • 1-3 years of experience with other vendors in the EUC space like Igel, Avanti, Liquidware, FSLogix, etc;
      • Experience acting in similar team lead capacity or management roles

        Education and Experience:

        • Bachelor's degree or equivalent experience and/or military experience
        • 7+ years of delivery and architecture experience with Citrix and the EUC ecosystem.
        • 5+ years of experience working with one or more of the following EUC Architectures to include virtual applications & desktops, VMware Horizon, Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure and/or AWS Workspaces

          Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
          Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
          For more information visit:
          Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
          To read more about discrimination protections under Federal Law, please visit:
          If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.
          Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to
          Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

          Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Presidio, Inc., Newark , Sr. Solutions Architect, Digital Workspace & EUC (Northeastern US), Other , Morristown, New Jersey

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