Principal Cloud Solutions Architect
Company: Nuance
Location: Newark
Posted on: January 23, 2023
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Job Description:
Job Title: Cloud Solutions ArchitectOverview:At Nuance
Communications, everything we do is focused on developing the most
human, natural, intuitive ways to use your voice to take command of
information. Our people and our technology have pioneered the
highest functioning speech software in the world, ceaselessly
perfecting the ability for machines to recognize and emulate the
human voice. We design and deliver technologies that intuitively
link man, machine and the global storehouse of knowledge to help
companies and consumers work seamlessly and intelligently with the
world.Responsibilities:The Solutions Architect works as a key
member of the Nuance Cloud Engineering and Application Delivery
team to provide Nuance customers with large-scale enterprise voice
and mobile cloud deployments that automate access to information
and services over the phone. You will be responsible for the system
architecture, infrastructure definition, network connectivity,
telephony integration and deployment of technical cloud solutions
that meet clients' business and ROI objectives.Architect technical
cloud solutions to solve our clients' business problems by
integrating Nuance Voice and Analytics products.Lead the
development and documentation of the technical requirements and
solutions architecture of the voice/mobile solution.Act as the main
technical contact for customers throughout the project delivery
lifecycle.Work closely with internal teams, such as Professional
Services, Network Engineering and R&D to design the best
possible solution for your customers.Work closely with Project
Management to actively support Project objectives, schedules, and
deliverables.Provide cross-functional technical leadership on
project teams.Interact with our clients' counterpart to define
technical requirements and resolve technical issues.Deploy and
maintain solution components using DevOps principles.Third-level
support for deployed systemsHelp with the RFI/RFP/Quoting
processQualifications:Education: BS in Computer Science/Engineering
or equivalent technical degree.Minimum years of experience: At
least 8 years of working experience as a Solutions Architect or
equivalent role.Required Skills:Knowledge of Cloud Technology and
Platforms (Azure)Knowledge of networking (TCP/IP, UDP, VPN, DNS,
TLS, SIP, RTP)Hands on experience with Linux (admin, networking,
scripting)Experience with telephony and VoIP SIP-based
applications.Experience in system architecture or systems
engineering.Experience in hosted operations with large scale
deployments.Knowledge of voice and digital engagement platforms and
applicationsDemonstrated troubleshooting and problem-solving
skillsExcellent interpersonal and communication skills (written and
verbal).Self-motivated & willing to learnAbility to work
independently and as part of a teamDemonstrated ability to work
effectively in a fast-paced, changing environmentCustomer-facing
role experienceComfortable working remotely with people in other
geographic regionsBasic working knowledge of Infrastructure as Code
such as Terraform, Bicep, etcBasic working knowledge of
Infrastructure Automation tools such as Puppet. On-Call rotation is
requiredNice to have:Experience with Cloud Native Technologies such
as Docker, Kubernetes/AKS, PrometheusExperience with DevOps
principles (Agile, CI, CD, IaC, CT, Automation, Monitoring)
Nuance offers a compelling and rewarding work environment. We offer
market competitive salaries, bonus, equity, benefits, meaningful
growth and development opportunities and a casual yet technically
challenging work environment. Join our dynamic, entrepreneurial
team and become part of our continuing success.Nuance celebrates
diversity and is proud to be an equal employment opportunity and
affirmative action workplace. We consider all qualified applicants
without regard to race, color, religion, sex (including pregnancy),
sexual orientation, gender identity or expression, national origin,
military and veteran status, disability, genetics, or any other
category protected by law or Nuance policy. If you need an
accommodation because of a disability for any part of the
employment process, please call and let us know.
Keywords: Nuance, Newark , Principal Cloud Solutions Architect, Other , Newark, New Jersey
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