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Chart Retrieval Specialists

Company: Rangam Consultants Inc.
Location: Newark
Posted on: November 24, 2022

Job Description:

  • This position is accountable for physician outreach, relationship management, issue identification and problem resolution related to the release of medical records.
  • This is achieved by serving as the primary member of a team made up of people from various functional areas in the end-to-end provider experience process and is responsible to support chart retrieval collection throughout New Jersey and surrounding areas.
  • This includes maintaining effective relationships with all facets of the physician community, including physician education.
  • This position is responsible to work directly with network physicians for retrieval of medical records electronically or through scanning from provider offices and facilitiesMajor Responsibilities:
    • Going to the provider's office, collecting medical records and uploading them into the system, using an external device, and faxing as required
    • Serves as the key external-facing member of cross-functional/divisional team of designated resources assigned to manage chart abstraction for assigned providers and facilities.
    • Informs and educates providers and physicians on Client chart collection activities and is responsible for fostering provider relationships and adoption of Client Risk Adjustment initiatives
    • Responds to provider inquiries regarding provider related information and data in order to resolve issues and increase chart retrieval volumes
    • Educates, monitors, analyzes, documents and interacts with physician and other health care professionals to ensure cooperation and understanding of chart retrieval projects.
    • Alerts leadership to potential issues and opportunities found through physician contact.
    • Maintains a thorough knowledge of healthcare industry trends and developments through the review of industry publications, newsletters and formal training.
    • Ensures medical records are assembled in standard orders and are accurate and complete
    • Ensure and meet productivity expectations standards for collection of medical records
    • Maintain strict confidentiality and security with all patient records while ensuring compliance to HIPPA standards
    • Receive and process chart request in accordance with the Company Standards. Ensures integrity of chart retrieval database and quality audit controls of all medical records documents in a timely and accurate manner.Education/Experience:
      • Bachelor's degree or relevant experience in lieu of degree required
      • Requires a minimum of two (2) years healthcare experience, preferably with provider or client focus/interaction.Additional Licensing, Certifications, Registrations:
        • Requires a valid New Jersey driver's license and good driving record, to be determined via a New Jersey DMV check.
        • HIPPA Privacy Certification preferredKnowledge & Skills:
          • Requires knowledge of healthcare industry.
          • Requires knowledge of New Jersey physician community.
          • Requires strong PC skills including Microsoft Office
          • Basic navigation and knowledge of clinical EMRS systems: Allscripts, Epic, E-clinical works, Nextgen are a plus.
          • Strong interpersonal skills such as diplomacy, patience and politeness

Keywords: Rangam Consultants Inc., Newark , Chart Retrieval Specialists, Other , Newark, New Jersey

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