Remote Employee Assistance Program Worklife Customer Support Associate

Company: VirtualVocations
Location: Newark
Posted on: June 20, 2022

Job Description:

A healthcare and pharmaceutical company has an open position for a Remote Employee Assistance Program Worklife Customer Support Associate.

Candidates will be responsible for the following:
Supporting the provision and use of worklife, employee assistance and management consultant resources
Determining purpose of call by actively listening and interacting with callers
Performing appropriate research in internal databases
Required Skills:

Experience in a social, psychological or human service field providing client support
Able to assess for social determinants/needs
Able to administer structured pre-screening assessments

Keywords: VirtualVocations, Newark , Remote Employee Assistance Program Worklife Customer Support Associate, Other , Newark, New Jersey

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