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Qualtrics Solution Architect

Company: eTeam Inc.
Location: Newark
Posted on: January 15, 2022

Job Description:

Job DescriptionMust Have SkillsCertified Qualtrics consultantA blend of consulting experience, as well as internalcustomer experienceStrong program management skillsNice to have skillsExcellent Communication skillsGood presentation skillsResponsibilities:Partner with customers to provide strategic project management expertise leading to the alignment of project goalsUtilize your experience and best practices to understand the customer and communicate effectively how the Qualtrics platform will address their challenges and enhance their programBuild and maintain strong relationships with senior customer stakeholders on large projects. This role will gather an understanding of customer's business objectives and strategic objectives and will act as an advisorServe as the primary contact from the delivery leadership team for customer information, progress, issue resolution, and trackingLead project teams consisting of project managers, technical consultants, and engineers, with the objective to deliver on project goals and objectivesConduct risk planning, monitoring, mitigation and reporting to stakeholders both during project deliveryDevelop quality management plans and principles for the team to adopt to ensure successful delivery and deployment of technology. This will include partnering with the customer on customer data transfer cadence, content and quality assurance processes to ensure outputs are aligned with business requirements and goalsSupport the sales process by discussing Qualtrics service offerings during sales presentations while providing input into proposalsDeliver workshops to advise customers on successful CX/EX programs and shape service offerings to achieve program goalsSuccessful candidates will possess most of the following qualifications:10 years experience designing and delivering on best practice software implementations in complex environmentsCertified Qualtrics consultantA blend of consulting experience, as well as internal-customer experience, is ideal, although candidates from either side will be consideredStrong program management skills with the ability to plan project tasks/events and execute on these on time and on budget with quality at the forefront of everything you doExperience working with large and complex organizations with a proven track record for delivering projects with successful outcomesStrong experience running delivery workshops with customers to help them make key project decisionsConsultative and relationship builder who can quickly understand customer needs and identify solutions to meet these requirements

Keywords: eTeam Inc., Newark , Qualtrics Solution Architect, Other , Newark, New Jersey

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