Prudential is a company of smart, ambitious professionals
working together across a multitude of disciplines. Together, we
are building a better financial future for our customers and our
communities around the globe. At Prudential, we understand that a
company is only as good as its people. This simple fact is central
to all that we do.
You will be part of the Long-Term Disability (LTD) Claims team
which is part of our Group Insurance Business. We have Long-Term
Disability offices in Roseland NJ, Portland ME, and Scottsdale
The Senior Disability Claims Manager is responsible for
providing excellent customer service while managing an assigned
block of around 95 to 100 Long-Term Disability claims. You will be
expected to utilize judgment and assess risk as you work with
various business partners to render claim decisions. As a claim
manager you will partner with medical and vocational resources to
evaluate disability and support return to work goals.
Additional responsibilities include:
- Communicate via telephone, email, and text with employees,
employers, attorneys, and others.
- Document claim information in a clear and concise manner.
- Understand and apply policy plan provisions
- Review medical records
- Complete financial calculations
- Coach new members of the team
When starting in this position, you will be part of a
comprehensive training program. This program will involve five to
seven weeks of training. Following this portion of training, you
will work closely with a mentor as you continue to become familiar
with the role.
Location: Offering the opportunity to work remotely or, if
nearby, from a Prudential Group Insurance location
What you'll need to succeed:
- A minimum of 5 years of long term disability claim
- Strong written and verbal communications skills
- A detail-oriented focus and exceptional time management
- A commitment to support a work environment that fosters
Diversity and Inclusion
- Proficiency with PC-based programs such as Excel and Word
- Ability to adapt, problem solve quickly and communicate
- Continuous improvement mindset coupled with a knack for
managing initiatives simultaneously
It'd be a plus if you have:
- College degree
- Strong mathematical skills
- Note: Prudential is required by Colorado law to include the
salary range for this role when hiring a Colorado resident.
Salary range specific to Colorado: $57,100-77,300 +
discretionary incentive bonus + benefits. Eligibility to
participate in a discretionary annual incentive program is subject
to the rules governing the program, whereby an award, if any,
depends on various factors including, without limitation,
individual and organizational performance. In addition, employees
are eligible for standard benefits package including paid time off,
medical, dental and retirement.
- Prudential Financial, Inc. of the United States is not
affiliated with Prudential plc. which is headquartered in the
Prudential is a multinational financial services leader with
operations in the United States, Asia, Europe, and Latin America.
Leveraging its heritage of life insurance and asset management
expertise, Prudential is focused on helping individual and
institutional customers grow and protect their wealth. The
company's well-known Rock symbol is an icon of strength, stability,
expertise and innovation that has stood the test of time.
Prudential's businesses offer a variety of products and services,
including life insurance, annuities, retirement-related services,
mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked
to the quality and skills of our diverse associates. We are proud
to be a place where talented people who want to make a difference
can grow as professionals, leaders, and as individuals. Visit
www.prudential.com to learn more about our values, our history and
Prudential is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, national origin, ancestry, sex, sexual
orientation, gender identity, national origin, genetics,
disability, marital status, age, veteran status, domestic partner
status , medical condition or any other characteristic protected by
The Prudential Insurance Company of America, Newark, NJ and its
Note that this posting is intended for individual applicants.
Search firms or agencies should email Staffing at
email@example.com for more information about doing
business with Prudential.
PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application
process, which may include an assessment, please call (800)
433-8960, prompt 4 or email
Please note that the above number and email are solely for
individuals with disabilities requesting an accommodation. If you
are experiencing a technical issue with your application or an
assessment, please email firstname.lastname@example.org to request