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IT Principal Trainer- EpicCare Ambulatory

Company: Atlantic Health System
Location: Morristown
Posted on: June 10, 2021

Job Description:


The IT Principal Trainer- EpicCare Ambulatory is a full-time position with Atlantic Health System (AHS) supporting the ISS Learning and Development Team. The Principal Trainer is responsible for the design, development, maintenance, and delivery of the curriculum for their assigned clinical applications. The work is accomplished in a highly matrixed team environment and requires outstanding written, verbal, and interpersonal communication skills. The Principal Trainer must have exceptional organizational, time management, and research skills with the ability to multitask and adapt in a fast-paced environment.


IT Principal Trainer responsibilities include:

  • Own the training strategy, curriculum development, training delivery, and logistical support for assigned applications.
  • Consult and develop relationships with Operational and IT stakeholders to understand workflows, processes, business objectives, performance gaps, and areas for optimization.
  • Maintain curriculum for owned applications (including classroom, online, and desk-level training materials and training demonstration data) based on IT/Operational feedback, routine application and workflow updates, and to support application upgrades and enhancements.
  • Create new curriculum to support business objectives, including performing learning needs assessments, identifying teaching objectives, determining appropriate delivery method, creating training materials and training demonstration data, and following required testing and review processes.
  • Deliver training for assigned applications using delivery methods such as instructor-led classroom training, hands-on lab facilitation, online demonstrations, webinars, one-on-one support, and more.
  • Provide logistic support for owned applications, including partnering with training coordination to finalize schedules, ensuring adequate staffing, publishing course catalogs, and LMS support as needed.
  • Manage assigned projects to completion, including task and timeline development, deliverable creation, change management, and communication.
  • Participate in the change planning process and ensure all change planning tasks are performed per procedure for owned applications.
  • Onboard and mentor IT Training team members assigned to owned applications, ensuring quality work output and adherence to team timelines, templates, processes, and policies.
  • Lead or participate in other training team initiatives as assigned, such as process documentation, communication projects, training team or interdepartmental workgroups, etc.



  • Bachelor's degree or equivalent work experience
  • Epic certification/proficiency or ability to obtain Epic certification within 6 months of hire


  • Minimum 2 years of experience in a training and education field with at least one year focused on healthcare-related IT systems.
  • Minimum 1 year experience with Epic as a Credentialed Trainer; Epic proficiency preferred.
  • Experience as an instructional designer, with an understanding of the development and delivery of effective training/education methodologies.
  • Advanced knowledge of MS Office products, experience with Learning Management Systems, and eLearning authoring software experience.

About Us

Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 12th year in a row to Fortune's "Top 100 Best U.S. Companies to Work For" list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.

EEO Statement

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Keywords: Atlantic Health System, Newark , IT Principal Trainer- EpicCare Ambulatory, Other , Morristown, New Jersey

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