Advanced Field Service Technician

Company: Honeywell
Location: Morris Plains
Posted on: May 3, 2021

Job Description:

Join a team recognized for leadership, innovation and diversity

Support the development of on-site installation, servicing and repair processes of complex equipment and systems for Honeywell Intelligrated. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Responsibilities

Validate customer request

Educate customer and field technicians

Write documentation used by field technicians

Ensure Right and Fast Delivery

Travel up to 80%

YOU MUST HAVE

* Bachelor's degree / equivalent, or High school diploma with significant relevant experience * Ability to travel up to 80% * Ability to multi-task and prioritize workload * Self-motivation and direction

WE VALUE

* Previous industry experience * Previous technical/installation experience * Previous customer service experience * Good written and oral communication * Advanced Degree * Good presentation skills * Knowledge of VFDs * Knowledge of MS Office, specifically Word, EXCEL, Outlook * Knowledge of preventative maintenance procedures

#CB

#INDENG

Additional Information

* JOB ID: HRD108752 * Category: Customer Experience * Location: 9301 Olive Boulevard,St. Louis,Missouri,63132,United States * Exempt *

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Keywords: Honeywell, Newark , Advanced Field Service Technician, Other , Morris Plains, New Jersey