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Customer Service Representative- Part-time

Company: Viking Pest
Location: Basking Ridge
Posted on: May 3, 2021

Job Description:

FLEXIBLE CAREER IN CUSTOMER SERVICEAbout VikingSince 1980 we've been protecting homes & businesses from unwanted pests. We hire trustworthy and customer service focused people who are proud to be in the dynamic and sophisticated pest control business.If You Are....A person who loves making people happy and delivering phenomenal customer service, Viking Pest has an exciting opportunity for you!Your Role: Customer Service Representative (part-time)Your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers providing the highest quality customer service. You'll be responsible for answering inbound customer inquiries via telephone and email with the aim of making each customer feel like the most important one of the day. You'll provide friendly, knowledgeable, and prompt customer support regarding scheduling, service, billing, and other client-based account information. With a timely resolution in mind, you'll schedule service, log customer feedback, and follow-up on any customer needs as quickly and helpfully as possible. What We Need From you...Passion for customer serviceEnthusiasm for providing high-quality service Exceptional verbal and written communicationCommitment to accuracyExperience working on a Windows computerExtreme punctuality and reliabilityCollaborative when working in a teamHigh school degree or equivalentThe ability to pass a criminal background check, drug test, and reference checksBilingual preferred not requiredCall center experience preferred but not required What You'll Get...When you put your skills to work with Viking Pest, you'll work with a highly experienced team of professionals and have access to these great benefits, regardless of your schedule!Flexible schedules that can vary and allow for work-life balanceFlexible locations - work from our beautiful Basking Ridge office or from home!Paid on-going training and in-depth orientationPaid sick time Flexible Schedule Competitive hourly compensation401(k) Savings with company matchGenerous employee referral programA peer-to-peer employee recognition programEqual Opportunity EmployerViking Pest is a Drug-Free Workplace

Keywords: Viking Pest, Newark , Customer Service Representative- Part-time, Other , Basking Ridge, New Jersey

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