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Customer Service Representative

Company: Kelly Services
Location: Bernardsville
Posted on: April 9, 2021

Job Description:

Customer Service Representative- Whitehouse Station, NJ ----Kelly Services is currently recruiting for a full-time, temp-to-hire Customer Service Representative for our client, one of the world's leading insurance companies, at its location in Whitehouse Station, NJ. ----Pay rate:--$17/hour ------Schedule:--Monday-Friday, 1st shift hours--Note: This position will start remote with the possibility of moving onsite when the office opens back up.--Primary Responsibilities and Duties:

  • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
  • Refer unresolved customer grievances to designated departments for further investigation
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken--Requirements:
    • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
    • Ability to work independently and manage ones' time
    • Accuracy and timeliness
    • Ability to accurately document and record customer/client information.
    • Previous experience with computer applications, such as MS Outlook, MS Office Suite, and/or data entry software
    • Education/Experience: High school diploma or GED preferred
    • 1-2 years customer service related experience required--Term of Assignment:
      • This is a temp-to-hire position for the right fit--Important information:--This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position to--.Why Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Newark , Customer Service Representative, Other , Bernardsville, New Jersey

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