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Jr Desktop Engineer

Company: ASB Resources
Location: Newark
Posted on: November 18, 2020

Job Description:

Type Contract-to-hire position Job Description We are looking for a qualified Desktop Engineer who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. The Desktop Engineer will support laptops, PCrsquos, software applications, printers, mobile devices, telephones, projectors, user accounts, network access, and setting up new employees. The ideal candidate will also manage certain IT related projects. Responsibilities middot Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary. middot Install hardware and software on workstations. middot Set up and maintain network and telecommunications systems. middot Troubleshoot LAN, server, wi-fi and connectivity issues. middot Utilize ticketing system, when necessary. middot Manage Windows Active Directory and Exchange. middot Re-image computers, perform data migrations and restorations. middot Work closely with other IT employees on system maintenance and configuration projects. middot Work closely with other SLA employees on interdepartmental projects. middot Maintain accurate asset management records. middot Work with vendors and manufacturers on repair and maintenance of IT equipment. Requirements Requirements middot 4-6 years desktop support experience. middot Ability to help employees solve hardware and software problems. middot Experience with Windows Active Directory Office 365. middot Experience troubleshooting network issues in large office setups. middot Experience supporting and troubleshooting printer systems. middot Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts. middot Strong customer service and communication skills. middot Experience with a scripting language preferred.

Keywords: ASB Resources, Newark , Jr Desktop Engineer, Other , Newark, New Jersey

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