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Customer Service Representative

Company: Cummins Label Inc.
Location: Newark
Posted on: October 18, 2020

Job Description:

Customer Service Representative Duties and Responsibilities

Listen, document, and help resolve conflicts with customers

Answer questions or handle complaints from customers

Field phone calls, emails, and chat requests

Provide information to customers about order status and product queries

Process customer orders/changes/returns according to established department policies and procedures

Customer Service Representative Requirements and Qualifications

High school diploma or equivalent

Customer service experience a plus

Experience with corporate phone systems or switchboard preferred

Flexible schedule

PI124398613

Keywords: Cummins Label Inc., Newark , Customer Service Representative, Other , Newark, New Jersey

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