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Director Strategic Initiatives, Digital Transformation

Company: Prudential Financial, Inc
Location: Newark
Posted on: September 17, 2020

Job Description:

Job Description - Director Strategic Initiatives, Digital Transformation (DIG0003X)

Director Strategic Initiatives, Digital Transformation - DIG0003X

Description

Formore than 140 years, Prudential Financial Inc. has helped individual andinstitutional customers grow and protect their wealth. Today, we are one of theworld's largest financial services institutions with operations in the UnitedStates, Asia, Europe, and Latin America. We also have one of the mostrecognized and trusted brand symbols: The Rock ®, an icon of strength,stability, expertise, and innovation. For more information, visit www.prudential.com .

PrudentialInternational Insurance (PII) continues to be one of Prudential's fastestgrowing and most profitable business groups. PII has operations in fourteencountries around the world (Japan, Taiwan, Malaysia, India, Indonesia, China,Brazil, Argentina, Mexico, Chile, Colombia, Peru, Ghana, and Kenya) and islooking to fill a Director, Strategic Initiatives, Digital Transformationposition within our International Insurance division.

TheDigital team within our International Insurance division functions as a Centerof Excellence, that is responsible for assessing emerging trends, technologies,electronic platforms and potential partnerships and for building digitalproducts – that transform the way we do business and how we serve ourcustomers.Our team consists of digitalproduct managers who collaborate with digital and technology teams in ourinternational markets to build creative digital solutions in an agile way. Weare looking for an outstanding digital product manager with experience buildingdigital products across mobile, web and desktop from conception to delivery.

WhyJoin:

Thisis a fascinating time in our industry where technology is redefining businessmodels and is creating value to businesses and consumers alike withunparalleled speed.We, at PrudentialInternational Insurance, are committed to the digital transformation of ourbusiness. The successful candidate will get to work with a group of individualswho are creative, passionate and supportive.

This position can be worked from a remote/virtual office.

Responsibilities:

Work on business problems at the intersection of insurance and technology

Develop digital solutions that put our customers at the center of everything we do and re-imagine their experience with financial services companies

Influence decisions on marketing strategy, platforms and customer engagement

Interact with other high performing teams across the globe to inspire innovation and champion change

Development of a robust digital agenda across all international markets that drives business growth and superior customer experience with any eye to cross-market leverage

Prioritization of digital demand based on business and customer value criteria

Development of compelling customer journeys and superior experiences in partnership with Prudential application development & infrastructure teams and a set of strategic third party vendors

Qualifications

Bachelor’s degree required; engineering, computer science, mathematics or related discipline preferred

7+ years of professional experience in the life insurance, protection, banking or other financial services technology or digital organization

5+ experience building digital products across mobile, web and desktop from conception to delivery

5+ years of professional experience in product management and design

Implemented products from ideation to implementation

Experience in writing clear and concise user stories for both business and technical needs

Software development experience preferred

Agile or SAFe (Scaled Agile) certification strongly preferred

Product management certification (ex: Pragmatic Institute)

Design Thinking

Ability to drive the ideation, design and delivery of digital solutions in close collaboration with a range of partners including business owners, technology, operations, legal & compliance, marketing & sales across multiple international locations

Experience in what it takes to build a scalable digital platform leveraging existing digital assets and creating new ones that can used across geographies and functions and on multiple distribution channels (mobile, web, desktop, API)

Experience in researching, analyzing and organizing customer needs and corresponding journeys; bridge the technical and business worlds ensuring we are building the right products with a combination of vision, market/user/competitor research and usage metrics

Experience in the Digital Product Management discipline doing business analysis, market/user research; as well as owning the digital roadmap

Outstanding record in designing innovative and data driven products, leveraging competitive trends, new technologies, human centered design and an agile development methodology.

Comfortable working in the SAFe methodology, in scrum teams / Agile release trains with different disciplines

Strong customer focus and should be able to collaborate with users and customers to understand and anticipate their needs and translate them into product requirements.

Experience in managing top of the marketing funnel (online customer acquisition), Google/ Adobe analytics tools, Marketing Automation solutions, A/B testing tools, etc. will be strongly preferred

Experience in researching and analyzing the insurance and financial services digital product landscape is strongly preferred

We Are Looking for Leaders that:

Are team players with a go getter attitude; comfortable working ina small, ‘start-up’ like environment. Excellent relationship building skills;even keel attitude; do well with uncertainty and are comfortable working asindividual contributors as well as comfortable leading through influence andempowering team members without formal management

Bring a fact-based approach to decision making and areintellectually curious and energetic; look for opportunities to innovate andtake thoughtful risks in order to get things done better and faster

Are comfortable being held accountable for delivering the businessoutcomes required from product development

Have independent initiative and ability to operate in a fast pacedenvironment

Areexcellent communicators with ability to distill concepts into executivemanagement presentations and deliver technical details in a succinct andconfident, persuasive manner

Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.

Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.

Job Function Product Management

Primary Location United States-New Jersey-Newark (NJ)

Other Locations Warning: Misuse of Prudential name in fraud schemes. Read more

The views expressed by each employee is based on his or her personal experiences and opinions. An individual’s own abilities, dedication, and achievements will have a direct impact on his or her success at Prudential, potential for professional growth, and opportunities for other careers at Prudential and its affiliates.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Keywords: Prudential Financial, Inc, Newark , Director Strategic Initiatives, Digital Transformation, Other , Newark, New Jersey

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