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Customer Support Engineer II - New Jersey

Company: Carl Zeiss Microscopy LLC
Location: Newark
Posted on: January 16, 2020

Job Description:

CUSTOMER SUPPORT ENGINEER II - NEW JERSEY

NEWARK, NJ, USA

Thrive on innovation at a global technology leader. Develop exciting solutions in a diverse, stable work environment that s focused on the future. Join us in a modern work environment with an open and inspiring culture and colleagues!

JOB FUNCTIONS

Intermediate level position requires frequent use and general knowledge of industry practices, techniques, and standards required to provide service on assigned systems manufactured by ZEISS Microscopy. In this capacity, will develop solutions to a variety of problems typically of moderate scope and complexity. Refers to policies and practices for guidance. Works under general supervision such that work may be reviewed for overall adequacy and accuracy. Contributes to the completion of organizational priorities and goals. May provide guidance to less senior field service engineers.

REQUIREMENTS

* 4 year degree or technical certificate in technical/scientific discipline, related military electronics experience or an equivalent combination of training and experience such as 5+ years direct experience building, maintaining, installing, and/or repairing similarly complex automated electromechanical systems.

* Advanced understanding and ability to troubleshoot problems in software, electronics, optics and electron optics, high voltage, high vacuum, mechanical, and electro mechanical systems

* Experienced with Windows operating environments and word processing and or email applications as well as with databases or CRM Systems.

* Ability to read and understand electrical or mechanical engineering documentation and schematics.

* May provide OJT training to less experienced CSE s on the general maintenance and support of assigned equipment.

* Proven ability to work successfully as an individual contributor or as part of a team.

* Solid communication skills, able to converse readily in English, both verbally and in writing. (German a plus.)

* Strong administrative skills

At ZEISS we encourage creative thinking and innovation. We work in dynamic and interdisciplinary teams and offer individual development perspectives as well as flexibility in organizing your work. We care about our employees and take particular responsibility for improving society and preserving our environment. These core values have shaped our corporate culture at ZEISS for over 170 years.

HELP US SHAPE THE FUTURE! The application process takes less than 10 minutes, we look forward to receiving your application.

We are an EEO/AAA/Veterans/Disabled Employer Online Application
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Keywords: Carl Zeiss Microscopy LLC, Newark , Customer Support Engineer II - New Jersey, Other , Newark, New Jersey

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