Customer Service - Supply

Company: Randstad
Location: Hackettstown
Posted on: January 14, 2026

Job Description:

Job Description Job Description We are looking for a driven Customer Service Associate to join our Supply Chain team. This role sits at the intersection of logistics and customer satisfaction, acting as the vital link between our production facilities and our valued partners. This isn't just a "support" role; it is a critical function within our Customer Care family. You will be responsible for synchronizing supply with demand, ensuring that our iconic brands reach customers efficiently and reliably. salary: $24 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Responsibilites Act as the primary liaison between customers and distribution centers to ensure order accuracy and timely delivery. Analyze and resolve customer inquiries of moderate complexity, navigating established procedures to find the best outcome for the business and the client. Monitor supply chain activities to ensure we are building a competitive infrastructure and leveraging logistics effectively. Requirments Developed skills through previous supply chain training or relevant work experience. The ability to work efficiently within established guidelines while identifying opportunities for business unit impact. While you will receive a moderate degree of supervision, you are expected to take ownership of assigned tasks and drive them to completion. Skills Customer Service Supply Chain (1 year of experience is required) Qualifications Years of experience: 0 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Keywords: Randstad, Newark , Customer Service - Supply, Logistics, Transportation & Drivers , Hackettstown, New Jersey