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IT Manager - Salesforce

Company: Cara Staffing, Inc
Location: Newark
Posted on: November 24, 2022

Job Description:

candidates must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Job Summary:
This senior position provides technical and managerial leadership to one or more IT functional areas. The individual assigns work, develops and maintains project plan, performs resource management, develops time and cost estimates, monitors budget for area of responsibility and performs HR activities for team members. The individual directs their team by setting priorities, coordinating, and reporting group activities and performance.

Manages the delivery of development, production, or operational support - Manage cross-divisional and Enterprise-wide projects of increased complexity, size and scope
- Manage IT vendor performance to ensure timely, accurate delivery of services according to established performance levels defined in contracts.
- Monitors internal and external technology trends and makes recommendations for operating improvements
- Manage work in accordance with the IT Operating Model
-Accountable for maintaining effective internal controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information and transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations
Required Education and Experience :

  • Bachelors degree preferred in a technology related field (i.e. Computer Science) or relevant work experience in lieu of a degree
  • Advanced degree a plus
  • Requires a minimum of 5 years experience managing and implementing IT projects
  • Prefer prior experience in health insurance industry
  • Requires a minimum of 3 years supervisory experience
  • Requires experience managing vendors working locally and remote, staffed both on and off-shore.

    Additional licensing, certifications, registrations:

    • Salesforce certifications a plus


      • Requires broad knowledge of IT concepts, disciplines, best practices and methodologies
      • Minimum of 5 years' experience with Salesforce Sales/Service Cloud
      • Minimum 1 year experience with Salesforce HealthCloud
      • Experience integrating Salesforce with external data sources via batch data feeds and API integrations.
      • Experience integrating Salesforce with solutions from the Salesforce AppExchange
      • Experience delivering applications using Agile Scrum or other agile methodologies.

        Skills and Abilities:

        • Requires strong project management skills with the ability to manage multiple projects effectively
        • Requires strong interpersonal skills and the ability to work with all levels of the organization
        • Requires excellent verbal and written communication skills including creation of presentation materials
        • Requires strong analytical and problem solving skills
        • Requires strong organizational skills
        • Requires demonstrated ability to effectively build, lead and manage a team, whether direct reports or in a matrix environment
        • Adaptable to change and able to work in a fast paced environment.

Keywords: Cara Staffing, Inc, Newark , IT Manager - Salesforce, IT / Software / Systems , Newark, New Jersey

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