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Network Administrator - Onsite

Company: Veridic Solutions LLC
Location: Newark
Posted on: November 22, 2022

Job Description:

Network Voice Admin Location: NEWARK - New Jersey- Onsite Day 1 Roles and Responsibilities: Should be experienced in managing medium & large scale Enterprise Voice, Video and Cloud Hosted Telephony services. Responsible to acknowledge the fault on customer Voice Server/System and follow the Incident Management processes to resolve the Incident. Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise Voice, Video and Cloud hosted telephony and other Unified Communication Services Responsible for administration, management and monitoring of all voice equipment such as Voice servers (Legacy PBX and IP PBX), Gateways and End points (Physical phones, Soft phones). Responsible for troubleshooting issues associated with SIP, H.323, MGCP protocols Responsible for administration and management of Cisco / Webex Telephony and conferencing. Good understanding and administration and management of cloud based 8x8 Telephony and Conference Solutions Responsible for managing customer Audio & Video Infrastructure. Should have good working experience in managing POTS lines for Fax machine and Emergency services. Should have good understanding on the firmware updates and patch upgrades on Voice, Video associated devices and servers. Responsible for management and maintenance of voice network management and diagnostic tools, etc.( ASA, ProComm, RTMT, SolarWinds, OVOC, Putty, Manager-E etc). Responsible for performing multiple vendor coordination to ensure uninterrupted Voice services. Responsible for generating daily, weekly, monthly, and quarterly operational reports and share with stake holders. Responsible for performing daily health check of Voice, Video and Collaboration services. Primary Skill (Must Have): Knowledge of Cisco / Webex Telephony and Conference Solution. Experience supporting telecommunications, Software-as-a-Service products Ability to work efficiently in a highly demanding team-oriented and fast-paced environment H/W troubleshooting & Vendor coordination Self-motivated with the ability to dive right in, be effective and make a difference Experience working with multiple departments and managing multiple tasks concurrently

Keywords: Veridic Solutions LLC, Newark , Network Administrator - Onsite, IT / Software / Systems , Newark, New Jersey

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