Field Service Supervisor
Company: Star Group
Location: Kenvil
Posted on: June 21, 2022
Job Description:
Are you interested in taking your career to the next step with
an industry leader? We have just the opportunity for you! We are a
leading home services provider and due to our continued growth we
are looking for a knowledgeable and reliable individual to serve as
a Propane Field Service Supervisor.Our focus is on providing
exceptional customer care first and foremost. You will be empowered
to do what it takes to help each customer and lead your service
team. We offer competitive compensation and benefits. You may also
find room for advancement with us. If this sounds like the kind of
career move you've been wanting to make, and if you meet our
qualifications, we want to talk with you!Responsibilities:As a
Propane Field Service Supervisor you will handle day-to-day
supervision over a team of Service Technicians. Supervision
includes communication and enforcement of company procedures and
policies, employee development and progressive counseling.
Additional responsibilities include handling customer issues
related to service, as needed.Specific duties include:
- Monitors the skills and work performance of each assigned
Service Technician to ensure team members are working up to their
highest standards in all aspects of their position
- Enforces procedures to include: use of personal protective
equipment (PPE), safety protocol and oversee quality service skills
in all interactions with customers, reviewing third party surveys
with Technicians
- Conducts ride-alongs with Service Technicians and post-service
call audits on a routine basis
- Provides customer service support as necessary, responding to
customer inquiries and problems in a timely manner
- Resolves excessive consumption problems
- Stays abreast of industry technological developments and
conveys this knowledge to team members
- Attends District safety meetings; interfaces effectively with
other internal departments
- Promotes and supports the brandRequirements:As a Propane Field
Service Supervisor you must be knowledgeable, pleasant and
professional. You must possess the ability to function equally well
both in a team environment and as a leader. You must be highly
detail-oriented and focused with a flexible and adaptable nature.
It is important that you display excellent verbal and written
communication, interpersonal, and active listening skills as well
as the ability to interact effectively with both customers and
coworkers.Specific qualifications include:
- High School Diploma or Equivalent
- 5+ years related supervisory experience
- Propane industry experience; and/or related industry
experience
- Proven technical expertise with regard to propane equipment
installation and estimating
- Working knowledge of NFPA 58
- CETP Certification strongly preferred
- Exceptional leadership skills a must
- Valid driver's license and clean driving recordBenefitsYour
hard work and professional dedication will be rewarded with a
competitive compensation and benefits package, including:
- Medical coverage
- Dental coverage
- Retirement Savings
- Plus more!Build a rewarding career with an industry
leader!Apply now!We are proud to be an equal opportunity employer
and are committed to a drug and alcohol free workplace.IND123
Keywords: Star Group, Newark , Field Service Supervisor, IT / Software / Systems , Kenvil, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...