Technical Program Manager

Company: Audible
Location: Newark
Posted on: May 13, 2022

Job Description:

Job summaryGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THE ROLEThis opportunity is for a Technical Program Manager (TPM) of Software Development to join the Customer Experience Program to help facilitate and drive the successful delivery of multiple teams on multiple platforms for our Customers. These teams create and power Audible's Applications on various platforms, including but not limited to Android, iOS, Web, Amazon Devices (e.g. Fire, Kindle, Ereader, Alexa). In this role, you will partner with Business, Product and Technology Leaders and teams to coordinate across the Audible organization to raise the bar and deliver value for our customers. Success in this role will involve a sharp focus on efficient and timely communication, proactive coordination, enfatuation with technology, a strong desire to learn and a passion for removing inefficiencies and miscommunications.We are embarking on a mission to reshape the fundamental experiences and delight our customers and drive a strong engineering culture. It's our responsibility to push Audible into new places; wherever our customers are listening. Achieving this vision means expanding and strengthening our development process and leveraging new technologies to deliver native applications. You will help us constantly drive to improve processes and tools and raise the bar for our teams and ultimately allow us to release higher quality software faster to our customers. Success means we lay the foundation for continued expansion of our company without disrupting an already tremendously successful and much-loved product.As a Technical Program Manager you will... - Communicate project risks, progress, launches and retrospectives across all stakeholders and teams - consistently and transparently. - Interface and communicate with Development and QA teams, Product Managers and Customer support teams on a daily basis. - Drive visibility and transparency of dates, upcoming milestones and release dates throughout the Sprint development process. - Monitor Apps Production Analytics dashboards to ensure roll-outs and ramp-ups are happening as expected and no abnormalities in crashes or install failures. - Build relationships with partner groups in Audible and Amazon and leverage those relationships to integrate your team's priorities within Amazon teams and understand how Amazon's projects impact our own work in this highly decentralized organization. - Play a leading role in managing the delivery of large cross functional projects spanning teams and divisions in Audible as well as Amazon. - Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources. - Work with cross functional teams - technology, business and operations to manage multiple projects that have conflicting needs and priorities from concept to launch. - Collaborate to define the technical architecture of solutions for services. - Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution.BASIC QUALIFICATIONS - Bachelors Degree in Computer Science or related field. - Previous experience as a software engineer. - 8+ years experience within software development. - Experience deploying distributed, multi-tier applications. - 2+ years experience managing agile software projects.PREFERRED QUALIFICATIONS - Ability to navigate an ambiguous environment in which change is the only constant. - Detail oriented to ensure that project success is paramount. - Strong written and verbal and communication skills. - Be able to diplomatically disagree and align when dealing with different stakeholders. - Results oriented and with a strong customer focus. - Prior experience in building service oriented (SOA) distributed systems. - Prior experience in building web based systems using Java/J2EE, Apache Tomcat. - Experience building mobile device software and/or applications for large customer bases. - Adept at usage of various tools such as Microsoft Project.ABOUT AUDIBLEAudible, Inc. is the world's largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We're an Amazon subsidiary with a presence on four different continents, yet we maintain a startup vibe and small company feel. We offer more than 475,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained.Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Audible, Newark , Technical Program Manager, IT / Software / Systems , Newark, New Jersey