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TECHNOLOGY PRODUCT CONSULTANT

Company: ComTec Information Systems
Location: Newark
Posted on: February 21, 2021

Job Description:

Job Title: TECHNOLOGY PRODUCT CONSULTANT-TRACKING SYSTEMThis position is a direct report to the Group Product Manager and has sound knowledge of business processes in the specific area of technology enablement. This position is responsible for managing one or more products to meet business outcomes, spanning multiple technologies including associated impact, cost and complexity. This position is specific to Clean Energy Future (CEF) Products such as Energy Efficiency, Electric Vehicles, Energy Storage, and focuses on the Program tracking system. In that capacity, this position is responsible for the following:

  • Product Consultants are the primary facilitators for products. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications, and respond well to time pressures.
  • Leads the effort to select IT Vendors to execute projects and manages onboarding and collaborative working relationship with selected Vendors.
  • Serves as domain-specific subject matter expert for their assigned product line.
  • Allocates staff and budget resources to meet changing business needs.
  • Keeps informed of technical and managerial advances in IT, including leading the introduction of best practices.Responsibilities include:
    • Leading products teams to deliver business solutions:
    • Manages and directs one or more product teams to meet business objectives
    • Works with Clients to deliver business outcomes by executing projects through the Product Development Life Cycle (PDLC) inclusive of identifying, specifying and analyzing business requirements and processes and managing progress throughout the design, test and implementation process (work is technically difficult, requiring innovative and creative solutions and frequently involves multiple platforms, software, hardware, technologies and tools including public and private cloud-related resources and storage).
    • Develops reviews, evaluates and formulates project plans, schedules and budgets
    • Ensures alignment with Clients on scope, value proposition and overall project goals throughout the SDLC. Works with client departments to coordinate systems testing, installation, training and support
    • Manages product life-cycle based events
    • Identifies and negotiates schedules, milestones and resources required to meet product objectives, primarily through coordinating the activities with other IT departments and Vendors (e.g., database, telecommunications, operations, technical support, etc.).Designing and building solutions:
      • Design and build system solutions
      • Utilize domain-specific knowledge to work with client management to: identify, specify and analyze business requirements and processes, and monitors progress throughout the design, testing and implementation process.
      • Applies Agile concepts, practices, and proceduresResponsible for vendor solutions i.e. end to end accountability:
        • Ensures quality through the use of company-approved methodologies.
        • Leads the effort to select IT Vendors to execute projects and manages onboarding and collaborative working relationship with selected Vendors.
        • Ensures required change management activities to drive solution adoption take place as necessary.
        • Ensures quality through the use of Client IT company-approved methodologies such as 2 Pizza Team, agile, etc. Applies applicable concepts, practices, and procedures.Please note this is a multi-level position and placement is dependent upon the skills, knowledge and experience, scope and number of products managed by the selected candidate.In addition to the requirements listed, you will be required to have:
          • 2+ years of experience working with utility energy efficiency capital projects, hands-on experience with eligibility, enrollment, and investment tracking workflows.
          • Experience with Tracking system, Demand Side Management (DSM) systems including (Nexant, A&B, AEG, Energy Orbit, Dynamic DSM, or similar) is required
          • 2+ years of professional experience in Business Analysis and requirements definition
          • 2+ years of experience in gathering and documenting requirements.
          • 2+ years of business process modeling experience
          • Experience in SAP Utility Retail space (Meter to Cash, Credit and collections, Customer experience transformation) desired
          • Demonstrated experience utilizing program and project management tools, such as JIRA, ServiceNow, confluence, or Microsoft Project to plan, execute, and measure projects
          • Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.
          • Demonstrated experience of software development and QA testing; knowledge of software development lifecycles and methodologies including DevOps or agile delivery models, Scrum methodology.
          • Experience soliciting, gathering and analyzing user input and requirements
          • Experience documenting user stories and creating to-be process flow diagrams
          • Experience collaborating with business stakeholdersBasic Qualifications (Education, Experience, Skills, Knowledge):
            • Bachelor's degree in Computer Science or a related field i.e. Science, Technology, Engineering or Math or relevant experience
            • Demonstrated leadership capabilities through projects or other work planning experiences
            • Understanding of and experience in IT project management methodologies, requirements management, quality assurance and IT processes.
            • Requires broad knowledge of the business area's functions and applications, and of system and technology alternatives.
            • Demonstrated experience managing outsourced vendors (on and offshore) within the information technology field.Required Competencies:
              • Ability to manage projects from inception to successful implementation,
              • Strong oral and written communication skills,
              • Good facilitation skills,
              • Strong judgment and management skills,
              • Strong analytical ability,
              • Leadership, technical teamwork, and interpersonal skills,
              • Ability to foster working relationships with the team, IT Management and Client departments,
              • Good understanding of technology platforms and ability to explain technical concepts to the business users in the context of business requirements.
              • Knowledgeable about techniques to effectively elicit requirements from end-users, individually or as a group (e.g. JAD sessions, prototyping, etc.)
              • Ability to define performance and scalability attributes, constraints, and other non-functional requirements.
              • Working knowledge of specific technology areas including business process configuration and execution for assigned domains.Desired:
                • Technical/software certification such as AWS certification, etc.
                • Relevant technical acumen or experience in computer programming, development or coding
                • Understanding of basic financial principles including experience with project financial budgeting and planning
                • Project Management Professional Certification (PMP)
                • Graduate degree or MBA
                • Experience with CMMI - provided by Dice

Keywords: ComTec Information Systems, Newark , TECHNOLOGY PRODUCT CONSULTANT, IT / Software / Systems , Newark, New Jersey

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