PGIM Fixed Income, Senior Specialist, Systems Developer
Company: Prudential Financial, Inc.
Location: Newark
Posted on: December 4, 2019
Job Description:
PGIM Fixed Income, Senior Specialist, Systems Developer -
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of main content BACK TO SEARCH RESULTS Asset Management - Newark,
NJ PGIM Fixed Income, Senior Specialist, Systems Developer - Job
Details - Related Jobs - Resources About the position About PGIM:
PGIM Fixed Income is a global asset manager offering active
solutions across all fixed income markets. The company has offices
in Newark, New Jersey, London, Tokyo and Singapore. As of December
31, 2018, the firm has $743 billion of assets under management
including $312 billion in institutional assets, $132 billion in
retail assets, and $299 billion in proprietary assets. Over 600
institutional asset owners have entrusted PGIM Fixed Income with
their assets. Who We Look For: In PGIM Fixed Income, our technology
group is a dynamic, fast-paced environment, with exciting changes
on the horizon under new senior leadership. We are looking for a
well-rounded, senior application support analyst to liaise between
our external vendors, end users and technology team to provide
oversight and stability within our production environment. Our
ideal candidate will have proven experience in supporting complex
investment management platforms and applications. This will include
front-office investment systems, business support applications and
complex back-office data management and automation platforms. Our
next hire will identify this challenge as a unique and valuable
opportunity to take part in our global technical transformation, so
if this sounds interesting, then PGIM could be the place for you.
What You Will Do: - Provide application support for systems used by
front and back office functions and client distribution teams
across end-users, vendors, and technology teams, troubleshoot
business issues, solving problems to diverse investment teams and
product aligned business areas - Ownership and accountability for
the operation, monitoring and integrity of the technology platform,
including complex nightly data import processes from multiple
external vendors - Triage and escalation support for members of the
broader technology team including evenings and weekends on a
rotation basis. - Ownership and participation in the incident and
problem management processes, being accountable for resolution,
root cause analysis and technology/business reporting as well as
communication. - Providing oversight for the stability of the
production environment within the change management process and
ensuring policies are enforced. - Relationship management
internally with the investment teams, operations teams, audit, risk
and compliance teams. - Navigate the broader technology
organization, build relationships to manage the team's agenda with
our critical technology partners. - Interface with external vendors
and their technical support/development organizations ensuring
focus to resolution of issues and strategic enhancements. -
Proactively identify improvements and address them through
independent thinking within a consensus driven team. - Work in
close partnership with the development teams to identify, escalate
and help persistent patterns of issues. - Partner closely with
testing and release control teams to move tested code into
production. - 5+ years of experience in financial services
technology, ideally with a focus in investment management. Strong
understanding of the SDLC, with a focus on application testing,
release control and support. - A hunger for continuous improvement,
constantly looking for opportunities to improve upon the status quo
and a desire to improve the support experience for our business and
technology teams. - A strong sense of ownership and a desire to
bring incidents to resolution quickly - A disciplined approach to
problem management, working with development and service management
teams to ensure technical incidents do not reoccur - Demonstrated
experience with service management functions including tight
adherence to change, incident and problem management practices. -
Partner closely with Agile development teams to ensure
best-practice checks are followed before new releases and systems
are moved into a production supportable state - Experience working
within a global organization effectively leveraging cross regional
teams. - Technical fluency in a variety of technologies including
industry leading asset management vendor applications. - Experience
with the use and capabilities of Enterprise Scheduling/workflow
software. Experience with Autosys preferred. - Direct experience
with the Atlassian product suite, including JIRA and Confluence. -
Documentation of systems, platforms, changes, incidents, resolution
steps into online support wiki's and knowledge bases. - Unix and
Windows scripting experience. Experience with Java preferred. -
Experience with Sybase and MS SQL Server. SQL database query and
reporting experience. - Experience with the use and capabilities of
ETL software, with a strong preference for Pentaho. Qualifications
What we would like to see: - Very strong research, analytical,
investigation, troubleshooting and evaluation skills. - Experience
working in a DevOps environment combined with a demonstrated
experience in an Agile development environment - Experience with
assisting development, testing and release teams with CI/CD
pipelines. - Knowledge of the trading life-cycle, portfolio
management and trading systems throughout the full application
stack - Self-motivated to operate independently and make necessary
decisions within the global team - Ability to prioritize
effectively within a dynamic global environment. - Strong team
player, results oriented with a flexible approach. - Ability to
present technology concisely to the business locally and globally
with a good understanding of the receiving audience. - Good
interpersonal and communication skills, with excellent relationship
building skills across multiple organizations. - Comfortable
operating in high pressure environments whilst managing multiple
incidents across a global business. - Ability to deal with and
navigate difficult situations through strong teamwork and a focus
on resolution. - ITIL certification Prudential is a multinational
financial services leader with operations in the United States,
Asia, Europe, and Latin America. Leveraging its heritage of life
insurance and asset management expertise, Prudential is focused on
helping individual and institutional customers grow and protect
their wealth. The company's well-known Rock symbol is an icon of
strength, stability, expertise and innovation that has stood the
test of time. Prudential's businesses offer a variety of products
and services, including life insurance, annuities,
retirement-related services, mutual funds, asset management, and
real estate services. We recognize that our strength and success
are directly linked to the quality and skills of our diverse
associates. We are proud to be a place where talented people who
want to make a difference can grow as professionals, leaders, and
as individuals. Visit ****************** to learn more about our
values, our history and our brand. Prudential is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, genetics, disability, age, veteran status, or any other
characteristic protected by law. Note that this posting is intended
for individual applicants. Search firms or agencies should email
Staffing at ******************************* for more information
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Keywords: Prudential Financial, Inc., Newark , PGIM Fixed Income, Senior Specialist, Systems Developer, IT / Software / Systems , Newark, New Jersey
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