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Travel Agent (24 Hours)

Company: TAG
Location: Newark
Posted on: September 13, 2019

Job Description:

We are seeking a TAG24 Travel Executive to join our award winning Global Agency. The ideal candidate will possess exceptionally high levels of Customer Service experience, an acute attention to detail, adaptability and be adept at anticipating the needs of our clients. The successful candidate will be dedicated, have the ability to cope with pressures of the demanding and ever-changing environment, have an aptitude to thinking outside the box and be able to offer solutions to problems, however big the challenge. Responsibilities: Offering expert advice in all aspects of Business Travel by fully servicing all travel requests to include all air, rail hotel and/or other ancillary service reservations. Develop and maintain excellent customer relationships, ensuring the highest possible standards are delivered at all times with a personalized and individual approach to each client. Handle top VIP & Entertainment travel clients. Problem solve in pressurized situations. To work to deadlines and prioritize workload. Be able to maintain a high attention to detail in a fast paced environment. Respond and react to any client queries in a timely and satisfactory manner. Qualifications: Minimum 10 years' experience in the travel industry, preferred. Galileo /Apollo GDS - ticketing and reissue experience native (non scripted). Knowledge of net and published fares (on a Global scale preferred). Demonstrated professional customer service skills at the highest level. Extensive experience working with Entertainment/Groups/VIP bookings preferred. Previous Emergency/24hours/OOH's experience preferred. Previous virtual experience preferred. Ability to work flexible hours including weekends. About TAG TAG is an award-winning travel and event management company, backed by thirty years' experience. Globally, we have specialist expertise across five divisions - Corporate, Touring, Events, Private Travel and Film and Media -providing comprehensive services tailored to you. Whatever you need, whenever you need us, we are here for you our dedicated professionals are available 24/7, fromoffices in the UK, US and Asia Pacific. Why work for us? We have a fun and vibrant culture, and we believe in team building, collaboration, and career development. We pride ourselves on hiring committed and hardworking individuals who bring new ideas and different perspectives. In addition to our starting salary, you will also enjoy benefits including, but not limited to: Healthcare Benefits (Medical, Dental and Vision) 401K Paid Time Off Paid Holidays Flexible work schedule TAG is proud to be an equal opportunity employer without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

Keywords: TAG, Newark , Travel Agent (24 Hours), Hospitality & Tourism , Newark, New Jersey

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