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Customer Service

Company: Cornbread
Location: Newark
Posted on: November 18, 2021

Job Description:

Guest Guru (Customer Service/Dining Room Attendant)

Job Description

CORNBREAD is a fast-casual farm-to-table restaurant focusing on authentic savory soul food and the use of innovative technology to provide a unique and family friendly dining experience. We're proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at www.cornbreadsoul.com to learn more about our company values.

Duties Include but are not limited to:

  • Anticipate, understand, and respond to all guest needs and request in a timely and professional manner
  • Understand all menu items, assist guest with ordering, answer questions, and make menu suggestions
  • Work as a team with the management staff to provide guest services such as maintaining the dining room, restocking condiments/utensils, provide basic upkeep of the restaurant areas during the shift.
  • Perform general duties associated with setting up/breaking down areas and stations in the restaurant to start or close a shift.
  • Maintain the safety of the guest and the security of the restaurant by immediately reporting all suspicious occurrences and hazardous conditions within and around the perimeter of the restaurant.
  • Practice safe work habits to avoid injury to self and others.
  • Perform other tasks and duties as assignedKnowledge, Skills, and Abilities:
    • Able to be detail oriented, focused on guest service, safety minded, trustworthy, reliable, and efficient
    • Able to work indoors and outdoors throughout shift. Gurus spend approximately 70% of the shift in temperature controlled environment, 20% in outdoor areas, and the remaining 10% in kitchen, prep, or storage areas
    • Able to move short distances throughout shift
    • Required to handle and move objects weighing up to 30 lbs. over short to moderate distances. Bending, stooping, reaching, and pushing may be required to perform routine tasks. Frequent use of stairs. Dining room and patio area is bi-level.COVID-19 CONSIDERATIONS
      • Cornbread is following all of the recommended guidelines provided by the New Jersey Department of Health and the CDC

Keywords: Cornbread, Newark , Customer Service, Hospitality & Tourism , Newark, New Jersey

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