Outreach Ambassador - Healthcare Sales
Company: BoldAge PACE
Location: Lanoka Harbor
Posted on: March 1, 2026
|
|
|
Job Description:
Join BoldAge PACE and Make a Difference! Why work with us? A
People First Environment: We make what is important to those we
serve important to us. Make an Impact: Enhance the quality of life
for seniors. Professional Growth : Access to training and career
development. Competitive Compensation: Medical/Dental Generous Paid
Time Off 401K with Match* Life Insurance Tuition Reimbursement
Flexible Spending Account Employee Assistance Program BE PART OF
OUR MISSION! Are you passionate about helping older adults live
meaningful, independent lives at home with grace and dignity?
BoldAge PACE is an all-inclusive program of care, personalized to
meet the individual health and well-being needs of our
participants. Our approach is simple: We listen to our participants
and their caregivers to truly understand their needs and desires.
Outreach Ambassador JOB SUMMARY Under the direction of the Director
of Outreach and Engagement (OED), the BoldAge PACE Ambassador is
responsible for driving program growth through strategic outreach,
relationship development, and high-quality prospect engagement.
This position serves as the front line of the Outreach & Engagement
team, identifying, qualifying, and converting prospective
participants into enrollments while educating the community about
the PACE model of care. Ambassadors represent BoldAge with
professionalism and purpose, embodying our values of People First,
Seek to Understand, Exceed Expectations, Do the Right Thing, and Be
Bold. They build trust with referral partners, healthcare
providers, and community organizations, positioning BoldAge PACE as
the premier solution for older adults who wish to remain safely and
independently in their homes. Develops and cultivates the PACE
organization’s network of business, healthcare, and community
relationships by: Developing a deliberate and organized approach to
identifying and engaging with referral partners within the
community Actively participating in community groups Presenting at
community events about PACE and care of older adults Cultivating
and maintaining positive and constructive relationships with
healthcare providers, senior service providers and other referral
sources Establishing positive relationships with potential
participants, their families, and caregivers Responding timely to
all inquiries and commitments Evaluating and learning about the
needs of the community, especially older adults, and their
families, and incorporating learned information into community
outreach Facilitating the assessment and eligibility determination
processes by identifying quality referrals and collaborating with
other enrollment staff and the interdisciplinary team. ESSESNTIAL
DUTIES AND RESPONSIBILITIES : Develop and execute a strategic
outreach plan aligned with the department’s annual and
site-specific growth goals. Identify, qualify, and cultivate
high-quality referrals from healthcare providers, community
organizations, and senior service networks. Conduct consultative
conversations with prospects and caregivers to understand their
needs and align those needs to PACE services. Maintain timely and
accurate documentation of all outreaches , referrals, and prospect
activities in the CRM. Build and maintain strong relationships with
referral partners, ensuring regular communication and follow-up.
Represent BoldAge PACE at community events, educational
presentations, and networking opportunities to increase awareness
of the PACE model. Use knowledge of service area demographics,
market data, and referral trends to guide outreach priorities and
strategies. Collaborate with Engagement Navigators, Benefits
Specialists, Level of Care Assessors, and site Interdisciplinary
Team (IDT) members to ensure seamless transitions from referral to
enrollment. Meet or exceed individual goals for referral
generation, enrollments, and outreach activities. Apply a
person-centered, inclusive approach to all outreach interactions,
optimizing every encounter with prospective participants and
referral partners. Participate in team meetings, continuing
education, and professional development to maintain knowledge of
PACE principles, policies, and compliance standards. Maintain
confidentiality, uphold all OSHA and infection control protocols,
and contribute to a safe and positive work environment. Support
organizational Quality Improvement initiatives and represent
BoldAge with integrity in all internal and external interactions.
Perform other duties as assigned to support organizational goals
and PACE operations. EXPERIENCE AND EDUCATION High school diploma
required; Bachelor’s degree in Marketing, Communications, Business,
Healthcare Administration, or Human Services preferred. Minimum of
3 years in community outreach, relationship-based sales, or
business development — ideally in healthcare, aging services, or
nonprofit settings. Proven ability to meet or exceed sales,
referral, or outreach goals. Knowledge of PACE, Medicare/Medicaid
eligibility, and local senior service systems preferred.
Proficiency in CRM systems and Microsoft Office Suite. Strong
written, verbal, and public speaking skills . 1 year experience
working with the frail and elderly population, if this is not
present training will be provided. PRE-EMPLOYMENT REQUIREMENTS:
Must have reliable transportation, a valid driver's license, and
the minimum state required liability auto insurance. Be medically
cleared for communicable diseases and have all immunizations up to
date before engaging in direct participant contact. Pass a
comprehensive criminal background check that may include, but is
not limited to, federal and state Medicare/Medicaid exclusion
lists, criminal history, education verification, license
verification, reference check, and drug screen. BoldAge PACE
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. * Match begins after one year of employment Monday - Friday -
Full-time Days Full-time
Keywords: BoldAge PACE, Newark , Outreach Ambassador - Healthcare Sales, Healthcare , Lanoka Harbor, New Jersey
