Crisis Worker

Company: Horizon House Inc
Location: Allentown
Posted on: February 18, 2026

Job Description:

Job Description Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectually disabled, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Currently, we are seeking qualified candidates for the Crisis Worker position. The position has responsibility for providing support in a residential setting to individuals experiencing mental health crises who do not pose an immediate risk to their own or the safety of others. Assists individuals with learning to live and function as independently as possible in the community. The Crisis Worker facilitates the coordination and arrangement of the provision of specialized services. Other responsibilities include the following: • Accept assigned participant(s) at the time of admission, complete documentation, and orient participant to facility routines • Become familiar with relevant personal, familial, social, vocational and cultural data and observe and respond to significant changes in participant mental and physical health. • Monitor and support participants focusing on each person's personal and treatment goals; counsel participants to help them effectively deal with problems, values, responsibilities and relationships; and assist with personal futures planning. • Assist with accurately accounting for house petty cash expenditures. • Communicate as needed with other members of the rehabilitation/treatment team including program staff, case managers, consultants, members of the medical profession and family members to provide continuous supports; participate in planning and linking conferences as needed. • Report needed repairs and follow-up on safety concerns with supervisor and participate in the routine facility cleaning and maintenance as assigned. • Assist participants with ADL Skills, chores, personal finances, cooking, etc. Qualifications: •Ideal candidates will have a combination of experience, education, or training and a high school diploma that provides the required level of knowledge, skill, and ability. •Knowledge of mental health systems and supports. •Knowledgeable of privacy of information regulations and guidelines pertaining to their access, use, and disclosure requirements. •Good communication skills, both oral and written. •Valid driver’s license with an acceptable driving record required. Scope: • Frequent talking and listening. • Manual dexterity. • Flexibility in scheduling and availability to do 24-hour on-call coverage. • Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend which may include direct intervention with participants. • Local travel required, including transporting program participants. • May be required to report to work during emergencies, including inclement weather. • Must be able to assist in the evacuation of participants during emergency situations. Horizon House offers competitive compensation and a comprehensive benefits package including medical and dental, (9) nine paid holidays and generous paid time off, a retirement savings plan, tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to www.hhinc.org/careers. Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.

Keywords: Horizon House Inc, Newark , Crisis Worker, Healthcare , Allentown, New Jersey