Strategic Account Manager
Posted on: October 13, 2019
The Strategic Account Manager is responsible for driving revenue
growth by building and managing Strategic accounts, long-term
client relationships, and developing key business relationships.
The role requires a strong focus on new business development, in
addition to, up-selling and cross-selling to existing clients and
securing contract renewals. This will be achieved through solution
selling, account planning, prospecting to identify high-quality
clients, qualifying and developing assigned accounts while
understanding the client business environment, educating clients on
Applause's product offerings.
- Develops and executes sales plans and coordinates sales efforts
to achieve new customer revenue and existing customer up-sell
- Meets or exceeds defined sales quota through strategic account
planning, networking and use of company resources.
- Actively participates in regional marketing events for lead
generation (industry trade shows, professional associations,
- Focus on Account Management and Business Development to
maximizes Applause's revenue and profitability potential by
up-selling to existing clients, driving renewal revenue and
ensuring client satisfaction;
- Involvement in kickoff meetings, major milestone meetings, and
opportunistic participation where senior client decision makers are
- Sales Leadership - Strategic sales approach, creates value for
clients and adds to the company's capabilities and reputation;
- Maintains a thorough understanding of Applause's product
offerings and tailoring its presentation to meet the needs of
different types of organizations.
- Assists clients in developing the business case and value
proposition for proposed solutions when necessary
- Collaborates with Client Services Team and Executive Leadership
Team in executing the company's sales process including proposal
- Tracks and maintains all prospect and client activity in
- People Development - Contributes to the growth, development and
positive experience of the sales team.
- BA/BS Degree or equivalent business experience.
- 8+years of enterprise software and/or solution sales
- Proven track record of successful customer engagements across a
spectrum of enterprise-class verticals.
- Demonstrated success selling to Fortune 100
- A strong foundation for strategic and tactical selling of a
- Excellent presentation and negotiation skills.
- Motivated to advance growth in an entrepreneurial, rapidly
growing company environment.
Applause empowers leading brands to deliver flawless digital
experiences for their customers on any device, in every location.
The company's testing, feedback, and research solutions enable
businesses to delight customers, drive topline revenue and innovate
Applause ensures digital quality for websites, mobile apps, IoT
products and in-store interactions in a way no other approach can -
via its technology platform and managed global community of over
300,000 on-demand digital experience experts. Only real people on
real devices in real locations can provide the real issues and
feedback that brands need to deliver great digital customer
experiences. Thousands of companies of every size - including
Google, FOX, Nike, BMW, PayPal, and Slack - rely on Applause to
dramatically decrease the time and cost of delivering great digital
experiences for their customers. Learn more at
Keywords: Applause, Newark , Strategic Account Manager, Executive , Newark, New Jersey
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