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Hotel Revenue Manager

Company: Intelligent Resource Group
Location: Newark
Posted on: September 15, 2018

Job Description:

Hotel Revenue Manager

JOB OVERVIEW:---Maximize rooms revenue and yield penetration through proper management of rooms inventory and application of analytical and technical knowledge of the competitive market, hotel reservation system and front office system.---

REPORTS TO:---Director of Revenue Management---

ESSENTIAL JOB FUNCTIONS:
1. Update, process, generate and distribute daily, weekly and monthly revenue management reports and enter data into various systems, including Excel.---
2. Develop new reports, as needed, to assist in preparation for the revenue management meetings or data analysis. Maintain historical statistical data from all distribution channels. Analyze and present an accurate picture of trends, demand and market conditions.---
3. Accurately prepare and distribute daily and weekly occupancy forecasts.---
4. Maintain and enter accurate rate and demand information in various systems.---
5. Build and manage special rate plans (SRPs) in OnQ Rate & Inventory (OnQ R&I) according to established revenue management guidelines for group bookings upon receipt of recaps from Sales Managers.---
6. Create and manage group masters for newly created SRPs in OnQ Property Management System (OnQ PMS), set up billing methods & charge routing controls, & pre-authorize credit card guarantee prior to group arrivals.---
7. Monitor group cut-off dates. As cut-off dates are approached, alert DRM & sales managers if group reservations are missing.---
8. Perform 14-day window audit of blocked inventory in OnQ R&I ensuring all unused blocked inventory has been released.---
9. Monitor group pick up through OnQ R&I and OnQ Revenue Management System (OnQ RMS) reports generated by DRM. Alert DRM & sales managers of low pick-up groups with impending cut-off dates, as well as groups trending to exceed block. Monitor group inventory in OnQ R&I & ensure sell-through room type availability.---
10. Lead the weekly Group Pick Up Meeting.---
11. Assist DOS & DRM to catch & resolve group forecast discrepancies by balancing OnQ R&I and the sales system weekly. Alert DRM & sales managers if any recaps are missing for definite groups in Delphi, which means they are missing in OnQ R&I.---
12. Assist DRM with setting and managing group MARs in the sales system.---
13. Support DRM in managing the rolling 52-week inventory in OnQ R&I.---
14. Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert DRM to emerging trends.---
15. Assist DRM in optimizing the hotel revenue stream and generating positive index against competing hotels in the marketplace.---
16. Understand the competition and make recommendations to help the hotel management team respond accordingly.---
17. Make multiple-room reservations that do not qualify as groups & other reservations routed by the sales managers, catering and front office departments within the guidelines established by DRM.---
18. Process on-property transient reservation for VIP guests, preferred account clients, etc., as directed by the GM/AGM, DOS & DRM.---
19. Support Reservations Agent in making reservations for contract-based business (ie: crew, wholesale, FIT).---
20. Fully understand hotel product and operations processes.---
21. Interact effectively with colleagues and hotel guests.---
22. Provide administrative support for the Revenue Department.---

REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even-tempered disposition. Must maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. The analytical and technical skill is required. Must have a working knowledge of all systems including front office systems and Microsoft Office Suite to take full advantage of the revenue opportunities. Forecasting and creative revenue management abilities needed. Yield management skill required to evaluate business trends and communicate recommendations to property team to take full advantage of revenue maximization.

Keywords: Intelligent Resource Group, Newark , Hotel Revenue Manager, Executive , Newark, New Jersey

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