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Assistant Director, Bus Claims

Company: NJ Transit
Location: Newark
Posted on: July 3, 2024

Job Description:

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a commitment to excellence to make it all possible. -
Roles and Responsibilities:

Trains and directs claims staff to ensure thorough investigation, identification, evaluation, negotiation, and resolution of assigned Bus, Light Rail, & other special issue claims to enable equitable and amicable disposition while adhering to laws, policies, and existing standards in the industry. - -
Assists defense counsel in all facets of trial preparation and coordinates trial strategy by evaluating exposure, planning, and organizing expert witness selection, and testimony regarding high value cases. -Determines which cases will proceed to trial and which are settled. -Provide hands on litigation management to control costs. - -
Conducts and coordinates litigation case settlements between the Attorney General's Office, outside defense counsel and adversaries regarding major cases. -Attends settlement conferences, mediations, depositions and court proceedings where applicable. - -
Prepares written recommendations to Senior Management and the Attorney General's Office to resolve cases over settlement authority. -Prepares and presents cases to the Claims Review Committee. -Attend all Claim Review Committee meetings and provide input where applicable.
Develops and administers appropriate adjustments in policy to anticipate and reflect changes in the insurance industry, case settlements, new law, operating environment and court decisions to protect the assets of NJ TRANSIT and related Light Rail Partners.
Coordinates interdepartmental and interagency programs as needed to improve department effectiveness and efficiency such as accident reporting, regulatory agency compliance, and accident fraudulent claim prevention.
Represents NJ TRANSIT in grievance and arbitration proceedings, as required and participates in labor negotiations.
Provides a weekly summary report and a monthly report, including the completed monthly quality file reviews. -
Obtains and issues settlement authority. -Reviews releases, supporting papers, check requisition requests, etc. - -
Ensures adequate casualty reserves are maintained in compliance with policy directives regarding authority and settlement and to protect the assets of NJ TRANSIT.
Develops and secures training opportunities for staff advancement. Monitors and evaluates staff performance to established goals and contract.
Assigns Bus, Light Rail & other special issues claims to staff; reviews all investigation data; prepares and reviews responses to plaintiff's summons and complaints.
Assists Director with special projects and reporting, as required.

Education, Experience, and Qualifications:

  • Bachelor's degree in business or related area
  • Seven (7) years of experience in claims investigation, evaluation, negotiation, litigation, and resolution
  • Supervisory experience required.

    Knowledge and Skills:

    • Knowledge of New Jersey law, particularly New Jersey Title 59 required. -

      At NJ Transit, you will enjoy a competitive salary and excellent benefits package: -

      • -Comprehensive Family Health Insurance - Medical, Prescription, Dental, Vision -

      • -Flexible Spending Account -

      • -Life Insurance -

      • -Paid Leave -

      • -Tuition Assistance -

      • -Pre-Tax Commuter Benefits -Plan

      • -Retirement Plans

        • -401(a) - Retirement plan with a 6% employer contribution

        • -401(k) - Retirement saving plan with up to an 3% company match

        • -457(b) - Deferred Savings Plan

          At NJ TRANSIT, diversity and inclusivity are vital to our success as we are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team. -
          Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at

Keywords: NJ Transit, Newark , Assistant Director, Bus Claims, Executive , Newark, New Jersey

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