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Change Manager

Company: JSR Tech Consulting
Location: Newark
Posted on: March 19, 2023

Job Description:

The role must have the ability to write and edit program change-driven communications (e.g. presentation decks, emails to broad audiences, FAQs, web copy)

What you'll do:
" Support and collaborate with the Director of Change Management in support of various high visibility, impact projects and transformation programs, with a focus on our Agile transformation program.
" Serve as key point of contact for program communication requirements and planning, partnering with communications center of excellence on execution.
" Design innovative, creative change communications and marketing campaigns that drive action, foster adoption, and support enablement for new and current technologies and processes.
" Provide consultation to various program and project teams on communications best practices, messaging, and rollout strategies. Helping them move beyond tactics to adoption and engagement.
" Create, review, and edit various communications including job aides, infographics, training materials, etc.
" Collaborate with Global Communications to define baseline and execution metrics to measure impact of communications.
" Manage various Agile program communications channels including newsletters, live events, information sessions, etc.

Our ideal candidate:
" Is curious and full of initiative, energetic, positive and sees opportunity where others may not.
" Can get things done; capably moving between strategic and execution.
" Leans on theory and a solid change and comms philosophy but knows how to "land the plane ".
" Is highly creative, with experience developing multi-modal approaches to change management and communications in support of organizational changes or technology implementations.
" Is a tech-savvy inquisitive individual with end-user advocacy experience.
" Can confidently balance competing priorities and quickly turning around deliverables in a continuously changing business and work environment.
" Demonstrated experience translating complicated concepts, ideas or terms into memorable and meaningful collateral and stories.
" 5-7+ years of experience in the communications industry, with complimentary experience (e.g., marketing, graphic design, branding) preferred.
" Bachelor's degree in PR, Communications, Journalism, or related field.
" Strong organizational and time management skills.
" Ability to execute with high quality; reprioritizing as needed to be successful.
" Ability to manage conflict and build strong working relationships, internal and external to the organization.
" Outstanding consultative and presentation skills.

" Experience developing communication and change management plans.
" Highly self-motivated and solutions-orientated/seeking.
" Experience working in a centralized environment reliant on various corporate functions to execute against plan.
" Experience working with communications, change management and learning professionals to create effective strategies, approaches, and content that align with stakeholder needs and strategic objectives.
" 5+ years of experience in a combination of the following areas: IT, communications, change management, and end-user collaboration technology.
" Experience developing communication strategy, stakeholder plans, leadership engagement, reinforcement plans, and resistance management strategies.
" Exceptional written and verbal communication skills with ability to translate complex technology concepts and content into simple and engaging messaging.
" Highly collaborative work style which includes working effectively across all organizational levels.
" Bachelor's degree in business, communications, change management, or a related field is strongly preferred.
" Highly creative, experience in marketing and collateral development preferred.

Keywords: JSR Tech Consulting, Newark , Change Manager, Executive , Newark, New Jersey

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