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Patient Services Manager 1

Company: Sodexo -Group
Location: Newark
Posted on: January 28, 2023

Job Description:

Unit Description
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals.
Sodexo is looking for a -Patient Services Manager 1 -for -Newark Beth Israel Medical Center -in -Newark NJ. The Patient Services Manager will direct and manage all patient feeding operations and lead, mentor and develop a team of frontline union staff and have the ability and willingness to develop and motivate food service team members. -
We are looking for individuals with great patient service experience, driven to learn and can work in a team driven environment. This exciting role will manage our patient dining program and the successful leader will provide operational support throughout an ongoing kitchen renovation project and play an integral role in executing our Expressly for You (EFY) meal service program standards. - -
The ideal candidate:


  • Must have strong customer service skills and be passionate about the patient dining experience
  • Have a history of demonstrating strong leadership skills as well the ability to work collaboratively with a team
  • Have the ability to manage multiple priorities, demonstrate professional communication skills, prior healthcare management experience would be a plus
  • The ability to train frontline staff in food safety, sanitation and workplace safety and have knowledge of regulatory standards for compliance
  • Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance
  • Act as the liaison between the nursing units and dietary department to review and address any patient menu or meal concerns
  • ServSafe Manager certified

    This role will have oversight of patient meal service, food production and diet office areas and actively participate in daily patient meal rounding and service recovery process.
    Is this opportunity right for you? We are looking for candidates who have:

    • a strong background in pateint dining with the demonstrated ability to drive patient experience initiatives;
    • excellent leadership and communication skills with the ability to maintain patient satisfaction standards;
    • strong coaching and employee development skills; -

      Sodexo COVID Vaccine Mandate Details:
      Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
      Apply Now!
      Are you ready to start your Sodexo career? Apply now!
      Position Summary
      Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
      - Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
      - Establishes operating standards, implements quality improvements and communicates them to employees.
      - Performs audits and prepares reports
      Qualifications & Requirements
      Basic Education Requirement - Associate's Degree -or equivalent experience
      Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo -Group, Newark , Patient Services Manager 1, Executive , Newark, New Jersey

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