ITIL Change Manager
Company: SpikeIT Global Solutions, Inc.
Location: Newark
Posted on: January 20, 2023
Job Description:
Company Description
Job Description
Title: ITIL Change Manager Consultant
Location: Newark, NJ (Hybrid)
Duration: Long term contract
MAIN FUNCTIONS:
- Infrastructure and Application Change management
experience.
- ITIL Certification Configuration and Release management Tasks,
Duties, and Responsibilities
- Change Management Tools - Footprint and/or Servicenow. Initial
configuration and management.
- Overall Change Management accountability. Take ownership of
Change Request (CR) throughout the cycle.
- Applying a well-structured change management plan, methodology
for any changes on employees or processes caused by projects.
- Developing a change management plan considering the change
details and affected groups.
- Conducting readiness assessments, evaluating results and
presenting findings in an easy-to-understand and logical
manner.
- Identifying potential risks and anticipating the resistance and
developing specific plans to address or mitigate the concerns.
- Developing a set of targeted and actionable change management
plans, which includes communication plan, coaching plan, sponsor
roadmap, resistance management plan and training plan.
- Creating and managing measurement systems in order to track
utilization, adoption, and proficiency of employee changes.
- Supporting the implementation of plans by business leaders and
employee-facing managers.
- Working with project teams in integrating change actions into
the actual overall project plan.
- Identifying performance and resistance gaps and working to
develop and execute corrective actions.
- Conducting and facilitating Change Management meeting.
- Complete other duties as assigned
Qualifications
Additional Information
All your information will be kept confidential according to EEO
guidelines.
Keywords: SpikeIT Global Solutions, Inc., Newark , ITIL Change Manager, Executive , Newark, New Jersey
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