ITIL Change Manager

Company: SpikeIT Global Solutions, Inc.
Location: Newark
Posted on: January 20, 2023

Job Description:

Company Description

Job Description

Title: ITIL Change Manager Consultant

Location: Newark, NJ (Hybrid)

Duration: Long term contract

MAIN FUNCTIONS:

• Infrastructure and Application Change management experience.
• ITIL Certification Configuration and Release management Tasks, Duties, and Responsibilities
• Change Management Tools - Footprint and/or Servicenow. Initial configuration and management.
• Overall Change Management accountability. Take ownership of Change Request (CR) throughout the cycle.
• Applying a well-structured change management plan, methodology for any changes on employees or processes caused by projects.
• Developing a change management plan considering the change details and affected groups.
  • Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
  • Identifying potential risks and anticipating the resistance and developing specific plans to address or mitigate the concerns.
  • Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
  • Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
  • Supporting the implementation of plans by business leaders and employee-facing managers.
  • Working with project teams in integrating change actions into the actual overall project plan.
  • Identifying performance and resistance gaps and working to develop and execute corrective actions.
  • Conducting and facilitating Change Management meeting.
  • Complete other duties as assigned
    
    Qualifications
    
    Additional Information
    
    All your information will be kept confidential according to EEO guidelines.

Keywords: SpikeIT Global Solutions, Inc., Newark , ITIL Change Manager, Executive , Newark, New Jersey