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Center of Excellence Director

Company: Jones Lang LaSalle Incorporated
Location: Newark
Posted on: September 22, 2022

Job Description:

About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Knowledge, Skills and AbilitiesLEADERSHIP/PEOPLE MANAGEMENT

  • Ability to lead diverse teams.
  • Provide leadership and direction as it relates to integration with the client and the Project Management Corporate Office.
  • Provide strong leadership, technical guidance, coaching and support to an assigned group of experienced Project Managers.
  • Demonstrate the ability to create a solution-oriented environment whereby the team is consistently seeking to identify leading edge project management practices focused on delivering value to the client while working within the process requirements of the account and JLL.
  • Responsible for end-to-end employee management including hiring, onboarding, leading developing, and mentor team members.
  • Ensure compliance with HR policies and talent practices such as midyear and year end reviews.
  • Diversify and develop workforce by ensuring a diverse slate of candidates are considered for all open positions, retaining top talent and actively participate in a mentoring relationship.
  • Work to establish succession plans, career development plans, conduct regular one-on-one coaching meetings and lead weekly team meetings.
  • Ensure accurate data is provided to support resource models and align project manager skill sets with work assignments and balance project workload within team.RELATIONSHIP MANAGEMENT - CLIENT SERVICE
    • Develop working relationships with client team, external vendors, and partnership vendors in a proactive and professional manner.
    • Drive the "Trusted Advisory" culture throughout all levels of the team. - Provide specific examples quarterly.
    • Ensure your team is fully aligned and exceeds cascaded client targets and your account business plan. - - Make certain your team fully supports client programs and initiatives and proactively identify opportunities for improving processes and deliverables and your team is in full compliance with all applicable Master Service Agreement requirements.
    • Ensure your team is driving and supporting all new and existing programs initiated nationally.
    • Maintain strong working relationships with the Project Management Corporate Office leadership on and off the client account.CENTER OF EXCELLENCE
      • Manage JLL team scorecards. Be familiar with JLL contract requirements and manage the JLL team to deliver an exceeding score on all contract KPI metrics. - The metrics may change annually or more frequently and as such the team needs to be familiarized with new processes and approaches to deliver the required results.
      • Define and drive excellent project controls, project governance and financial governance.
      • Create an environment where direct reports are engaged, understand, and are committed to both corporate and client goals.
      • Develop and maintain audit controls by focusing on 6 key areas: Quality Assurance and Quality Control; Tools and Methodologies, Continuous Improvement, Reporting Standards: Document Management and On-going training.
      • Plan and develop business processes, workflow models, standards, tools, and training in conjunction with the client.
      • Responsible for ensuring overall alignment of processes and practices within the client platforms.
      • Responsible for accurate, timely status reporting in accordance with account SLAs with service line leads.
      • Hold yourself and the team accountable to achieving the designated goals.
        • Proactively manage and ensure team meets or comes under target for proforma expenses.
        • Manage Project Capital and Expense plan assigned to the JLL Project Team.
        • Manage the provision of data on the Program Budget and Capital Spend to ensure compliance with construction in progress aging.
        • Ensure all project funding processes and procedures are followed.
        • Monitor expense reporting to client.Education and Experience:
          • Bachelor's degree from an accredited institution in Accounting, Business, Architecture, Engineering, or Construction Management strongly preferred.
          • 8 - 10 years of documented, progressive experience in project management with knowledge around property and transaction management. At least 2 years in a management capacity and a minimum of 4 years of demonstrated successful experience working in a PMO environment.
          • Demonstrated knowledge and success in the following: strategic thinking, whole systems perspective, partnership building, strong organizational agility, creativity
          • Experience working on real estate portfolios/programs
          • Professional designations such as LEED, PMP or comparable preferred.
          • Proven knowledge of all aspects of project management processes including estimating, scheduling, design drawing interpretation, construction practices, value engineering, tendering, design build, risk analysis, alternative procurement methods, and SOX compliance processes.
          • Proven success in gaining credibility and building trust with senior decision makers.
          • Seasoned influential skills sufficient to resolve distinct differences of opinion or approach; promote or negotiate on our client's behalf.
          • Advanced presentation skills to present, rationalize, and debate with client executive. Proven leadership abilities to motivate, manage and direct staff resulting in a consistent well managed service to the client.
          • Advanced writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate.Benefits:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.Benefits to eligible employees, include: -
            • 401(k) plan with matching company contributions
            • Medical, Dental & Vision Care
            • 6 weeks of paid parental leave at 100% of salary
            • Paid Time Off and Company Holidays
            • Flexible Work Arrangements may be available
            • Executive BenefitsWhat you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.We can't wait to see where your ambitions take you at JLL. Apply today!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. -Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. - If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Keywords: Jones Lang LaSalle Incorporated, Newark , Center of Excellence Director, Executive , Newark, New Jersey

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