Assistant Manager - Essex County
Company: City Practice Group of New York LLC
Location: Newark
Posted on: June 23, 2022
Job Description:
Job DescriptionThe Assistant Site Manager is responsible for
assisting in managing, overseeing and ensuring the successful
administrative, financial and operational aspects of a CityMD site.
Essentially, an Assistant Manager is accountable for:
- Supporting a patient-centric urgent care experience from
welcome to departure of the facility
- Fostering an inviting and hospitable environment where the
patient feels appreciated and well-cared for
- Aiding in an experience where the patient will want to come
back and refer their family and friends to CityMD
- Assisting the physician with basic patient care and medical
procedures
- Assisting site managers with directing patient flow, inventory,
and following up on labsEssential Functions/Responsibilities
Site Management
- Managing the performance of the front desk operation;
understanding at all times of how many patients have visited the
site, whether there are any delays in the registration process, and
what follow-up needs to be conducted after a patient is
discharged
- Assisting the Site Manager in preparing the schedule for
non-providers (physician scheduling is not done by the assistant
manager)
- Ordering all medical supplies, medications, vaccinations and
office supplies for the site
- Opening and closing the site as required
- Assisting the site manager in administrative and operational
responsibilities; provide coverage when the site manager is not on
the premises
People Management
- Building strong positive communication with physicians and
works as a team to enhance the success of the practice
- Ensuring staff maintains professionalism at all times,
coaching, managing, disciplining and developing the staff when site
manager is not present
- Managing the PCRs from interviewing, performance, promotion,
discipline, etc.
Business and Patient Management
- Maintaining patient confidentiality in accordance to policy and
procedure as well as HIPAA requirements
- Interacting with patients (and families) at discharge in a
courteous and respectful manner, resolving disputes, and reviewing
patient satisfaction cardsQualifications
- 1-3 years of managing experience a must (urgent care, medical
practice, hospital, retail, hospitality or restaurant
industries)
- Bachelor's Degree in Hospitality Management, Hotel/Restaurant
Management, Business or other applicable degree preferred (will
consider relevant management experience in lieu of degree)
- Happy and positive thinking, able to project this attitude
around others
- Must exhibit passion for outstanding results and compassion for
those we work with and serve
- Good computer skills (knowledge of a PC, Microsoft Office
programs)
- Great leadership qualities a must
- Able to handle group dynamics (help bringing unity to a diverse
group)
- Able to troubleshoot when necessary
- Comfortable with constructive confrontation and counseling
management
- Has an entrepreneurial spirit and takes a proactive approach to
business operations
- Bilingual language skills required or preferred based on site
location.Additional InformationThis job will require long shifts,
weekend, closing, opening shifts (will depend on schedule necessary
at facility) and must work on-site.Physical requirementsThe job may
require from time to time lifting heavy objects on a regular basis,
doing repetitive tasks with few breaks, and requiring light
cleaning. Heavy computer use required.Direct reportsThe Assistant
Site Manager will be responsible for directly managing the Patient
Care Representatives (PCRs).Benefits*
- A friendly and fast paced environment working with passionate
people
- Outstanding growth opportunities
- Paid Time Off
- Medical, Dental and Vision Insurance
- Short/Long Term Disability, HSA and Life Insurance
- 401K plan with company matching contribution (after 90
days)
- Cash Bonus Programs
- Opportunity for Overtime hours
- Recognition and rewards programs to recognize successful
teams
- Other Perks & Discounts
- Commuter and parking discount program to help you save (using
pretax dollars)
- Coffee, teas and healthy snacks!
- Full Time Benefit Eligible Employees Only
Equal Opportunity EmployerCityMD provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to, and does not discriminate on the basis of, race,
color, religion, creed, gender/sex, sexual orientation, gender
identity and expression (including transgender status), national
origin, ancestry, citizenship status, age, disability, genetic
information, marital status, pregnancy, military status, veteran
status, or any other characteristic protected by applicable
federal, state, and local laws.Safety DisclaimerCityMD cares about
the safety of our employees and applicants. CityMD does not use
chat rooms for job searches or communications. CityMD will never
request personal information via informal chat platforms or
unsecure email. CityMD will never ask for money or an exchange of
money, banking or other personal information prior to the in-person
interview. Be aware of potential scams while job seeking.
Interviews are conducted at select CityMD locations during regular
business hours only. For information on job scams, visit,
https://www.consumer.ftc.gov/JobScams or file a complaint at
https://www.ftccomplaintassistant.gov/.
Keywords: City Practice Group of New York LLC, Newark , Assistant Manager - Essex County, Executive , Newark, New Jersey
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