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Perf Assurance Manager

Company: Verizon Communications
Location: Basking Ridge
Posted on: May 16, 2022

Job Description:

When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.
What you'll be doing...
The Go-to-Market (GTM) organization is responsible for all internal marketing communications and delivers more than 1500 launches every year. The GTM Manager will be responsible for the field execution and support of the marketing initiatives for the consumer sales/service channels. Additionally, the manager will also be responsible for managing the feedback loop, as well as advocating for the field by partnering with leaders to gain insight into what the channels need to be successful at the frontline. This self-starter individual will be responsible for building relationships with partner leaders; and in an ongoing manner will be looking for ways to create a positive impact on processes and tools.


  • Develop and cultivate effective relationships with sales and service partners to understand needs/gain efficiencies across team functions and to continually drive improvement.
  • Create and conduct field surveys and analyze responses for high priority promotion/product launches to gain insight and feedback post-launch.
  • Participate in Sales and Service leader meetings as a GTM PoC to gather leader inputs; and to share marketing launch information and briefing meeting agendas.
  • Close out all field questions received via digital tools or during field briefings and work with partners to implement changes required to resolve issues raised by the field.
  • Respond to all inquiries and issues related to the launch activities and provide field feedback on launch execution and checkpoints.
  • Plan and conduct physical/virtual field visits to capture field feedback to help drive digital tool enhancements and increase marketing process efficiencies.

    Where you'll be working:
    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
    What we're looking for...
    You will need to have:

    • Bachelor's degree or four or more years of work experience.
    • Six or more years of work experience.
    • Four or more years of Field Sales experience in direct and/or indirect sales channels with progressive responsibilities.
    • Experience establishing and facilitating effective cross-functional partnerships.

      Even better if you have the following:

      • Bachelor's degree in Marketing or Business Management or six or more years of work experience.
      • Knowledge of Verizon sales/service processes and tools.
      • Experience as Indirect Account Manager, General Manager or Field Operations Support Analyst.
      • Model a culture of accountability, transparency, and data-driven decision-making.
      • Proficiency in analyzing data using spreadsheets.
      • Superior written and verbal communication skills, including a proven ability to communicate with senior business leaders.
      • Intellectual curiosity and appreciates learning new skills and capabilities.

        Equal Employment Opportunity
        We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
        COVID-19 Vaccination Requirement
        Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).

Keywords: Verizon Communications, Newark , Perf Assurance Manager, Executive , Basking Ridge, New Jersey

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