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Operations Manager

Company: New Jersey Symphony Orchestra
Location: Newark
Posted on: April 5, 2021

Job Description:

The New Jersey Symphony Orchestra seeks a full-time Operations Manager. This position reports to the Director of Operations and Community Programs and supervises two part time Stage Crew members. Other members of the Operations Department include the Associate Vice President of Operations and the Orchestra Personnel Manager. This position also has close contact with the Artistic Department, comprised of the Associate Vice President of Artistic Planning and the Orchestra Librarian. The ideal candidate will be someone who is excited about the future of orchestral music and performing arts as we look ahead to the post-pandemic era and new ways for the NJSO to serve its audiences. Our desired candidate will bring a positive, team-oriented attitude and approach to this position, as well as the desire to find new solutions to problems and improve existing systems. Currently, all NJSO employees work remotely for day-to-day activity. However, some in-person work is required of this position for rehearsal and performance events, in compliance with the NJSO's COVID Safety Plan. Once it is safe to do so, some regular in-office presence may be required.
Status: Full-time (exempt)
Reports to: Director of Operations and Community Programs DUTIES

  • Maintain smooth flow of logistical and production information within the Operations Department by following established processes and updating and distributing production documents.
  • Coordinate with venues on production notes and day-to-day operations to proactively meet the needs of the orchestra.
  • Serve as primary on-site stage manager for orchestra concerts and Community Partners (CP) events, in rotation with Operations staff. Supervise NJSO stage technicians and local International Alliance of Theatrical Stage Employees (IATSE) stagehands.
  • Serve as operations support for NJSO Webinars and virtual live events, in rotation with Operations staff.
  • Assist the Orchestra Personnel Manager with the entry and proofing of biweekly payroll in OPAS.
  • Enter and track activities for Orchestra and Community Partners in OPAS. Assist the Orchestra Personnel Manager with tasks related to the coordinating and execution of auditions.
  • Reconcile invoices, track expenses, and maintain updated departmental budget information throughout the season. Project budget needs for future projects and seasons.
  • Create and assemble the musician handbook for each season; proofing of printed materials.
  • Serve as primary contact for external media projects, coordinating needs of various NJSO stake holders and communicating them effectively.--
  • Coordinate instrument and equipment rentals. Procure supplies for stage and office operations as needed.
  • Assist the Artistic Department with guest artist needs as needed. This may include making travel arrangements, setting up and breaking down dressing rooms, driving artists, providing hospitality such as refreshments, water, and towels.
  • Other duties as assigned. ESSENTIAL SKILLS
    • Proficiency in standard Microsoft Office applications; OPAS (Orchestra Planning and Administration System), Visio, and database experience helpful, but not required
    • Ability to problem solve under high stress situations
    • Superior written and verbal communication skills
    • Ability to diplomatically and graciously handle a wide variety of personalities
    • Excellent attention to detail, and ability to manage multiple overlapping projects and set realistic expectations for meeting deadlines.
    • High level of organization and professionalism
    • Ability to handle confidential information
    • The discipline to work independently, but also the ability to function as a member of a team QUALIFICATIONS
      • Bachelor's degree in a relevant field and/or 3+ years of managing live performances for art organizations
      • Knowledge of live performing arts and familiarity with classical music is essential; knowledge of film production helpful, but not required WORKING CONDITIONS/PHYSICAL DEMANDS The employee will be required to perform essential functions of the job during evenings and on Saturdays and Sundays, as the NJSO's performance schedule dictates. Valid driver's license and access to an automobile are necessary for extensive NJ travel. The employee must be able to lift 20lbs, speak and listen on a headset, navigate historic theater backstage spaces which are often narrow and uneven. THE OPPORTUNITY This position offers substantial hands-on experience in all aspects of the orchestral operations, with specific focus on rehearsal and performance logistics. There are regular opportunities to work with and be mentored by senior employees, and the position involves significant exposure to major performing artists and a vibrant community of professional musicians. The ongoing crisis created by the pandemic has created the opportunity for the NJSO to reimagine the future in new ways.--
        • Crafting frameworks that allow for maximum flexibility and responsiveness to the current uncertainties, and-at the same time-reaffirm our commitment to serve the communities of New Jersey with artistic excellence, live performances, transformative music education and community needs-driven engagement.
        • Leveraging new technology and expanding digital capabilities for both the short-term and the long-term. Our reach has expanded ten-fold during these unprecedented times-a reach that has been fueled by an arresting display of organizational creativity, innovation and grit. Our digital capabilities will be a long-term asset to help us enhance engagement with our existing patrons and our new broader audiences.
        • Renewing our sense of urgency with regard to diversity, equity and inclusion. Through a combination of onstage, administrative and governance changes, we are positioning ourselves for bold, decisive and measurable action as if our very survival depends upon sweeping changes to better reflect and serve New Jersey communities. The New Jersey Symphony Orchestra celebrates the cultural vibrancy of our communities and builds meaningful relationships that elevate and strengthen them. We seek to create a culture of inclusion and a work environment that values hard work, professionalism and creativity. We are committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome to apply for open positions. TO APPLY Please send a cover letter and resume in PDF format by April 9, 2021 to Judy Yin-Chi Lee at with "Operations Manager" in the subject line. The New Jersey Symphony Orchestra is an equal opportunity employer. No phone calls please. Office: 973.624.3713
          Box Office: 1.800.ALLEGRO (255.3476)

Keywords: New Jersey Symphony Orchestra, Newark , Operations Manager, Executive , Newark, New Jersey

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