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Microbiology Lab Manager

Company: System One
Location: Newark
Posted on: February 23, 2021

Job Description:

  • Effective processing of samples to meet Customer expectations
  • Manages workflow in the lab including oversight of overall laboratory daily operations, sample processing and reporting and record maintenance
  • Ensures the company has adequate resources (equipment, supplies) to perform all aspects of required work for performing laboratory services
  • Ensures, trains, and oversees staff training, verifying that primary and substitute personnel are trained to safely perform all required job functions, and maintains corresponding training records
  • Provide technical support and troubleshoot any problems associated with lab services
  • Oversees equipment maintenance and calibration, qualification of new equipment, and reporting all deficiencies in the appropriate manner
  • Reviews and approves calibration certifications, services results, COAs for supplies (as applicable), and similar documents
  • Suggest and oversee the implementation of process improvements.
  • Adherence to regulatory and accreditor requirements
  • Ensures compliance with all company policies, Quality System policies and procedures, federal and safety regulations and ISO 17025 accreditation requirements within the laboratory
  • Works closely with QA to assist in laboratory investigations, and implement corrective and preventative actions
  • Writes, reviews, edits, and/or authorizes Quality System Procedures and test cases for cGMP and ISO 17025 compliance
  • Participates in laboratory audits/assessments
  • Provide Customer support and maintain satisfaction which includes
  • Assists in responding to Customer inquiries expediently (within 24hrs) and provide professional advice
  • Represents policies and ethics of the company as outlined in the company handbook in a professional manner, to Customers and company employees in a leadership role
  • Act as a Customer liaison for the company at Customer-facing events
  • Management and business operations
  • Supervise and hires laboratory employees, and act as liaison to upper management
  • Maintains an "open door policy" and communicates with lab staff and upper management to promote empowerment, value, and accountability of all personnel
  • Coordinates purchasing requests and receipts
  • Assist in promotion of company services
  • Other duties as assigned to meet business needs REQUIREMENTS
    • Able to communicate effectively to technical and non-technical audiences
    • Excellent Customer relationship and people skills; Customer focused
    • Ability to multitask and prioritize workload
    • Self-starter with excellent time management skills, capable of working well within a team
    • Bachelor's degree in Life Science or Biotechnology
    • Technical expertise in microbiological laboratory functions and services including microbiology lab techniques and DNA sequencing
    • Computer skills - all Office software and specialized software including DNA sequencing analysis
    • At least 10 years of experience in a lab environment
    • 3+ years Lab management experience
    • Experience with customer interaction and communication Joule, a System One division is a leader in specialized workforce solutions and integrated services. With more than 6,000 employees and roughly 50 offices throughout the U.S. we provide scientific, clinical, engineering, energy, IT, legal and administrative staffing services. For more than 40 years, we have delivered workforce solutions and integrated services to clients nationally.

Keywords: System One, Newark , Microbiology Lab Manager, Executive , Newark, New Jersey

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