Analytics Senior Manager
Company: Audible
Location: Newark
Posted on: January 11, 2021
|
|
Job Description:
Hey - there's a revolution going on! A revolution in digital
entertainment. Every day millions of people around the world choose
to be more thoughtfully entertained, informed and educated by
listening to fascinating stories and all forms of fictional and
non-fictional content on their smartphones and other mobile
devices.Audible - an Amazon company and perpetual innovator - is
looking for a Senior Manager, Customer Engagement Analytics to join
the Data Science and Analytics team in Newark NJ. In this role, you
will drive the strategic insights, analytics, business case
development and machine learning model utilization for a variety of
stakeholders within product and business development teams. Showing
your commitment for Audible's and Amazon's leadership principles,
you will work with these stakeholders as a thought partner and
helps guide their decision making using data as your north star.You
will support various initiatives using structured analyses and data
to help your counterparts form opinions and strategies to take the
company forward through bespoke targeting, messaging, content and
value propositions. Supporting company's growth agendas with speed
and accuracy, you will lead the design of experiments across
various life stages of customers and products to maximize the
overall value for Audible and its customers, and make our business
grow through permanent learning.You will be able to work with
minimal instruction and oversight, conduct multiple tasks and
projects simultaneously, maintain relationships with senior
leaders, and own deliverables end to end. You will think
strategically, develop insightful analysis, communicate findings
concisely to senior leaders, work effectively as part of a cross
functional team, and tame big data.KEY RESPONSIBILITIESWith deep
understanding of business drivers and an innate grasp of the key
business metrics, you pro-actively interact with the stakeholders
within the business teams and support them on prioritized
initiatives through data-driven AB tests at scale, and analytical
exercises (preliminary data analysis, machine learning model
development, detailed data analysis, financial analysis and
recommendations).You drive insights on customer behavior (churn,
engagement, listening, sales, etc.), customer needs (pricing,
content, experience), existing/new propositions (loyalty programs,
sales campaigns, discounted offers) across various membership types
for Audible customers.You create insights, detailed analyses,
experiment design and measurement, forecasting, and model
development exercises for various business objectives - such as
Churn Reduction, Revenue Optimization, Member-LTV maximization,
Campaign Optimization, Loyalty programs Management and Promotion
Optimization.You coordinate with the core data science and the data
engineering teams to leverage new and existing machine learning
models and help scale their usage across multiple use-cases.Using
your business acumen and key insights, you proactively explore new
areas of opportunities to drive Audible value and growth goals
forward and coordinate with the key stakeholders to prioritize and
lead the changes to production.You create and automate new and
existing reporting, forecasting, and simulations.You know to use a
broad range of Amazon's & Audible data resources and know how,
when, and which one to use. You monitor existing metrics, develop
and propose new metrics, and work across the organization to make
actionable intelligence available to business stakeholders.Basic
Qualifications5+ years of relevant experience in the areas of
Strategic Analytics, Business Intelligence, Data Science, or
Consulting in a digital environment or in a related field.Degree in
science, economy, technology, mathematics or a related field,
speaks of a person who is comfortable in data-centric
environments.Strong theoretical and functional understanding of
machine learning concepts and some experience in employing these
concepts to solve business problems at scale using Python, R, SAS,
etc.Strong experience in spearheading or supporting business
initiatives through data-driven decision frameworks, in particular
through the conception, execution, and measurement of experimental
A/B plans.Hands-on experience in developing data-driven products
(ML models, forecasting tools, etc.) and scorecards, and sharing
business recommendation and their financial/customer impact with
the stakeholders.Experience in working with cross-functional teams
in a fast paced environment and managing priorities among multiple
projectsExpertise in scripting languages (such as SQL, Python, R,
SAS, etc.) and the tools (such as MS excel, PowerPoint, etc.)
required to perform analysis.Experience in developing visualization
tools such as Tableau, Microstrategy, Shiny, etc., and
analytics/presentation.You enjoy working in a team of highly
engaged individuals, and you have a passion for data science and
KPIs, but also for delivering analysis of highest quality.Proven
experience in identifying opportunities for business improvement,
and defining and measuring the success of those
initiatives.Demonstrated ability to dig into the "why" of various
results and present data driven insights and recommendations.Proven
analytical and quantitative skills and an ability to use data and
metrics to back up assumptions, develop business cases, and
complete root cause analyses.Ability to multi-task and work under
firm deadlines within a rapidly changing environment.Preferred
QualificationsPassion for data (and fearlessness in the face of a
data tsunami). Track record of thought leadership and outstanding
expertise in analytics.Customer and business obsession, with a bias
for action and a drive to create measurable value.Willingness to
engage with stakeholders, enthuse them for BI and data science
benefits.Can navigate complex, matrix-shaped organizations and be
persuasive and caring with a wide range of diverse, cross-cultural
audiences.Communication skills must be as polished in person as
they are over video- or audio- conferences.Ability to thrive in
complex business environments defined by uncertain, incomplete or
limited information and evolving targets. Comfortable finding (or
building) common ground to drive his/her agenda.Strong at handling
resource and urgency constrains and prioritizing deliveries.ABOUT
AUDIBLEAt Audible, we innovate and inspire through the power of
voice. We're changing the narrative on storytelling. As a leading
producer and provider of original spoken-word entertainment and
audiobooks, we've redefined the ways people access, discover, and
share stories. The stories we tell have the ability to transport
and transform everyday moments into meaningful experiences and it's
our people who make Audible's service possible. We're listeners,
storytellers, and problem-solvers. Our perspectives and experiences
power our ideas and come together in our mission to unleash the
power of the spoken word.Audible is committed to a diverse and
inclusive workplace. Audible is an equal opportunity employer and
does not discriminate on the basis of race, national origin,
gender, gender identity, sexual orientation, protected veteran
status, disability, age, or other legally protected status. For
individuals with disabilities who would like to request an
accommodation, please visit
https://www.amazon.jobs/en/disability/us.PandoLogic. Keywords:
Analytics Manager, Location: Newark, NJ - 07102
Keywords: Audible, Newark , Analytics Senior Manager, Executive , Newark, New Jersey
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsSenior Project Manager (Vendor Management) Description: Company DescriptionFortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields.Job DescriptionRole Summary: (more...) Company: PSG Professional Staffing Group Location: New Brunswick Posted on: 01/16/2021 Communications Manager, Global Talent Management Description: Johnson Johnson is recruiting for a Communications Manager, Global Talent Management. This role can be based in New Brunswick, NJ, or New York, NY with consideration for remote work within a commutable (more...) Company: J&J Family of Companies Location: New Brunswick Posted on: 01/16/2021 Optician /Store Manager Description: Great Opportunity A well established eyewear business on the Lakewood/Jackson border is Company: Urban Optics Location: East Brunswick Posted on: 01/16/2021 Oncology Program Manager Description: Job DescriptionPosition Opening Oncology Program Manager Located in Belleville, Clara Maass Medical Center is a facility of RWJBarnabas Health and provides a complete continuum of care to residents of (more...) Company: Clara Maass Medical Center Location: Bloomfield Posted on: 01/16/2021 Manager, Clinical Quality Intelligence Description: OverviewHow have you impacted someone---s life today At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. (more...) Company: Meridian Health Location: New Brunswick Posted on: 01/16/2021 Audit Supervisor / Manager NFP Description: n n RESPONSIBILITIES: n nKforce's client, a leading regional CPA firm is seeking an Audit Supervisor/Manager for their Not For Profit practice in White Plains, New York NY . The candidate selected (more...) Company: Kforce Finance and Accounting Location: White Plains Posted on: 01/16/2021 Finance Manager Description: Parker Lynch is looking for a Finance Manager. This role will be with a large well-known organization and will be responsible for overseeing all Financial Reporting procedures. In this Company: Parker and Lynch Location: New Brunswick Posted on: 01/16/2021 Vice President, Neurosurgery Description: About RWJBH/Rutgers: RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals (more...) Company: RWJ Barnabas Location: West Orange Posted on: 01/16/2021 Wayne ARM-E - Associate in Management-Enterprise Risk Management Tutor Jobs Description: Wayne ARM-E Tutor Jobs Varsity Tutors has students in Wayne looking for ARM-E exam tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide Company: Varsity Tutors Location: Wayne Posted on: 01/16/2021 Sr Manager, Performance Analytics Description: Job Summary The Senior Manager of Performance Analytics is responsible for assisting with reporting and analysis of customer and product growth for the Residential, Small and Medium Business SMB , and (more...) Company: SPECTRUM Location: Levittown Posted on: 01/16/2021 |